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Good practice

Plan Ibirapitá – Free Tablets and Digital Literacy for Low-Income Pensioners

Uruguay · Montevideo · See the Uruguay profile

Since 2015, Uruguay's Plan Ibirapitá has given free senior-friendly tablets and digital-skills workshops to low-income pensioners nationwide. By 2019 nearly 193,000 tablets had been distributed, though independent surveys found regular use lower than hoped, with two-thirds of use

~193,000 tablets
Tablets distributed (by February 2019)
70 %
Recipients reporting having used the device
70 %
Used device to read news / listen to radio
60 %
Used device's camera
40 %
Accessed YouTube
36 %
Accessed Facebook
57 %
Had not used tablet in week before survey
61 %
Reported it was their first computer
66 %
Relied on help from family members

Details

Maturity
Established
Promoter
Plan Ibirapitá (Ministry of Labour and Social Security, Ministry of Social Development, BPS – Uruguay)
Period
2015–present
Keywords
digital inclusion, older adults, tablets, social protection

Context

Launched on 6 January 2015 by Uruguay's Ministry of Labour and Social Security, the Ministry of Social Development, and the national social-security institute BPS, Plan Ibirapitá distributes free tablets with a simplified interface to pensioners whose income falls below a set threshold, complemented by in-person usage workshops.

Objectives

The programme aims to close the digital divide for low-income older adults by pairing device distribution with hands-on digital-skills support.

Results

By February 2019, official programme data indicated that nearly 193,000 tablets had been granted nationwide; 70% of recipients reported having used the device, mainly to read news or listen to the radio (70%), use the camera (60%), access YouTube (40%) and Facebook (36%). However, 57% of recipients reported not having used the tablet in the week before being surveyed, 61% said it was their first computer, and 66% relied on help from family members — highlighting the limits of hardware distribution alone without sustained digital support. An independent academic study (Human Technology, 2022) examined this ambivalence in long-term adoption among Uruguayan seniors.

Conclusions

More than a decade after launch, the programme remains active, jointly run by the ministries involved and BPS, with periodic use-surveys informing adjustments to workshops and content.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

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