Pair — Singapore's Government-Wide Generative-AI Assistant for Public Officers
Singapore
Since 2023, GovTech has scaled Pair, an in-house generative-AI assistant, from 60,000+ registered users exchanging 10 million+ messages in mid-2025 …
Saudi Arabia · Riyadh · See the Saudi Arabia profile · See the Riyadh profile
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Building on SAMAI 1, which certified 1.1 million Saudi citizens in AI during 2025 with 52% female participation, SDAIA launched SAMAI 2 in January 2026 to train the workforce of 11 government ministries directly, aiming to lift public-sector AI adoption and productivity.
Saudi Arabia's Data & AI Authority (SDAIA) ran "SAMAI" through 2025 as a national citizen AI-literacy programme, certifying more than 1.1 million Saudis with accredited AI training — 52% of participants women — under the Kingdom's Vision 2030 digital agenda, according to the Saudi Press Agency and the Ministry of Education.
On 29 January 2026, at the ICAN 2026 conference in Riyadh, SDAIA launched a second phase, SAMAI 2, moving from citizen-wide outreach to sector-specific workforce training inside 11 government ministries — health, finance, media, justice, industry and mineral resources, transport and logistics, education, human resources and social development, municipalities and housing, sport, and energy — with specialised, sector-tailored AI training and awareness programmes for ministry employees.
SDAIA has publicised SAMAI 1's completion numbers (1.1 million citizens, 52% female) but has not yet published participation or outcome figures for SAMAI 2 itself, which launched only weeks before this review; Saudi Arabia's public sector employs roughly 1.2 million people, giving a sense of the programme's potential reach.
As with SAMAI 1, the publicly available figures are government-reported completion and certification counts rather than independently verified measures of on-the-job AI use, productivity gain or service-quality change; no third-party audit of SAMAI 2 has been published.
Read the full analysis: https://www.moe.gov.sa/en/mediacenter/MOEnews/Pages/news1_09112025.aspx
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Where this practice's information was retrieved from, and when.
Singapore
Since 2023, GovTech has scaled Pair, an in-house generative-AI assistant, from 60,000+ registered users exchanging 10 million+ messages in mid-2025 …
Netherlands
After tightening its generative-AI rules in February 2025, Amsterdam piloted ChatAmsterdam with 800+ civil servants over six months (34,000+ prompts, …
United Kingdom
The UK Cabinet Office's Incubator for AI scaled Redbox, a bespoke generative-AI chatbot for civil servants, to 6,000+ users and …
Germany
Baden-Württemberg built F13, the first AI assistant in productive use across a full German state administration, running on sovereign infrastructure; …
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