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Good practice Imported

Selkokeskus — Finland's National Centre for Easy Language and Cognitive Digital Accessibility

Finland · Espoo · See the Finland profile · See the Espoo profile

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Finland's state-funded Easy Language Centre (est. 2000) trains writers and certifies content for an estimated 800,000+ people with reading or cognitive difficulties; Kela and the Tax Administration adopted plain language, winning a Ministry of Justice Democracy Award.

Selkokeskus — Finland's National Centre for Easy Language and Cognitive Digital Accessibility

Details

Promoter
Selkokeskus (Kehitysvammaliitto – Finnish Association on Intellectual and Developmental Disabilities)
Period
2000–present
Keywords
cognitive accessibility, plain language, digital government, disability inclusion

Description

Selkokeskus, the Finnish Centre for Easy Language, was founded in 2000 and is run by Kehitysvammaliitto (the Finnish Association on Intellectual and Developmental Disabilities). It is funded by the Ministry of Social Affairs and Health through the proceeds of the state betting agency Veikkaus.
Its own research estimates that 11–14% of Finland's population — over 800,000 people, including people with intellectual or developmental disabilities, memory disorders or aphasia, language learners and people who are socially marginalised — need easy-to-understand ('Easy Finnish') content to deal with authorities. Selkokeskus trains writers, awards a SELKO quality symbol to compliant publications, publishes the Selkosanomat newspaper, and develops accessibility indicators such as the Easy Finnish Indicator 2.0.
Following its guidance, public bodies including the social insurance agency Kela and the Finnish Tax Administration have added plain-language content to their digital services, and Selkokeskus has received the Ministry of Justice's Democracy Award for this work. Independent researchers still note that plain-language content remains unevenly available across public digital services, so coverage — while growing — is not yet universal.

Read the full analysis: https://selkokeskus.fi/in-english/about-us/

Implementation

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