999 BSL — UK Emergency Video Relay Service for Deaf Sign Language Users, With Ofcom's Ex-Post Evaluation
United Kingdom
Since June 2022 UK deaf BSL users can call 999 free via a video app with a live interpreter. Ofcom's …
Ireland · Dublin · See the Ireland profile · See the Dublin profile
Evidence: Descriptive / self-reported Top 68% 56/100 · Ask Evidence Copilot about this practice
An EU Horizon 2020 project (€5.6M, 2021–2023) led by Dublin City University co-created a sign-language translation app with the European Union of the Deaf, covering five sign languages; a 2024 case study found the co-creation still under-recognised deaf partners' labour.
SignON was a €5.6M EU Horizon 2020 project (January 2021-December 2023), coordinated by Dublin City University's ADAPT Centre with Tilburg University as scientific lead, bringing together a 17-partner consortium to co-create sign-language translation technology with the European Union of the Deaf.
Build a mobile translation app and open-source framework translating between five sign languages (Irish, British, Flemish and Dutch Sign Languages, plus Spanish Sign Language) and four spoken/written languages, with deaf community members embedded throughout design, development and evaluation as a model for participatory AI development.
Work Package 1, led by the European Union of the Deaf, embedded deaf community members throughout the project; the consortium produced new parallel sign-language corpora, 25 peer-reviewed conference papers, one journal article, and virtual-character avatar sign-animation technology.
The technology reached Technology Readiness Level 6 (a prototype demonstrated in a relevant operational environment) across three framework releases, but no confirmed public deployment beyond the pilot/demonstration stage has been found.
A 2024 reflexive case study by project researchers found that, despite the co-creation framing, deaf partners' labour was often under-recognised and under-funded, scientific communication was not always made accessible to participants, and structural ableism persisted — the authors call for centring deaf leadership and redistributing power in future projects.
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Where this practice's information was retrieved from, and when.
United Kingdom
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