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Good practice Imported

SMEdx — Vietnam's National Digital-Platform Scheme for SME Digital Transformation

Vietnam · Hanoi · See the Vietnam profile · See the Hanoi profile

Evidence: Descriptive / self-reported Top 39% 71/100 · Ask Evidence Copilot about this practice

Vietnam's ICT ministry curates and promotes vetted digital-management, cybersecurity and e-commerce platforms for small firms; by October 2024 over 401,000 SMEs were actively using SMEdx platforms, and the scheme has been extended through 2030.

401,072 SMEs
SMEs actively using SMEdx-listed platforms (as of 10 October 2024)
100.27 %
Progress against 2024 SME-adoption target (2024)
1,284,371 interactions
Total enterprise interactions with the programme (cumulative to October 2024)
80.27 %
Progress against interaction target (2024)
97 %
Share of Vietnamese businesses that are SMEs

Details

Maturity
Scaling
Promoter
Ministry of Information and Communications (Bộ Thông tin và Truyền thông), Vietnam
Period
2021–present (extended through 2030 under Decision 433/QD-TTg)
Keywords
digital transformation, ICT, SME support, e-commerce

Context

Vietnam's Ministry of Information and Communications launched the SMEdx programme in 2021 to accelerate digital transformation among the country's small and medium enterprises, which make up about 97% of all registered businesses.

Activities

Through the smedx.vn portal, the ministry vets and lists digital platforms across four categories — enterprise management, specialised business operations, cybersecurity and information safety, and sector-specific solutions — so smaller firms can adopt tools without navigating the market alone.

Results

According to VietnamNet, by 10 October 2024 the programme had reached 401,072 SMEs actively using its listed platforms — 100.27% of that year's official target — and recorded 1,284,371 total enterprise interactions with the programme, 80.27% of its target. The government subsequently formalised a longer-term roadmap under Decision 433/QD-TTg, extending the initiative's objectives — including e-contracts, digital signatures, cloud adoption and cross-border e-commerce — through 2030.

Conclusions

These figures measure platform sign-ups and usage against government adoption targets rather than independently verified productivity or revenue gains for participating firms, so the programme should be read as strong evidence of reach and institutional durability rather than of proven causal impact on SME performance.

Implementation
Indicative cost
Medium (€50k–€500k) — Government-run portal curating third-party platforms — a directory/vetting model rather than a state-built platform, containing public cost relative to building bespoke tools.
Time to results
Long (> 3 years) — Launched 2021; extended through 2030 under Decision 433/QD-TTg.
Staffing & skills
Ministry of Information and Communications (Bộ Thông tin và Truyền thông), Provincial government partners, Third-party digital-platform providers vetted for listing

Conditions for success

  • Government vetting/curation of third-party platforms across four functional categories
  • Formal long-term roadmap (Decision 433/QD-TTg) extending goals through 2030

Common failure modes

  • Figures measure sign-ups/usage rather than independently verified productivity or revenue gains for SMEs

Where it fits

Governance type
National government-curated digital-platform directory
Scale
National
Income level
Lower-middle-income (Vietnam)

Commonly funded by

National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

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