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Good practice

SMEs Go Digital — Singapore's Tiered Digitalisation Grant Programme

Singapore · Singapore · See the Singapore profile

Singapore's IMDA-led SMEs Go Digital programme has supported ~88,000 SMEs since 2017 via tiered digital grants. A 2023 impact evaluation found productivity gains up to 6.4% for micro firms, with sector-specific solutions nearly twice as effective as generic ones.

Details

Promoter
Infocomm Media Development Authority (IMDA), with Enterprise Singapore and Cyber Security Agency
Period
2017–2024 (ongoing)
Keywords
SME digitalisation, productivity grants, digital transformation, e-commerce

Description

Singapore's SMEs Go Digital programme (SMEGD), launched in 2017 by the Infocomm Media Development Authority (IMDA), gives small and medium enterprises tiered grants to adopt digital tools — from a S$500 Start Digital starter grant, through the Productivity Solutions Grant (PSG) for over 100 curated solutions, to Advanced Digital Solutions for more complex technology. By 2024 the flagship scheme had supported around 88,000 SMEs, roughly 30% of Singapore's SME population.
A 2023 impact evaluation by the Ministry of Trade and Industry, covering outcomes from 2017 to 2020, found that PSG recipients saw value-added per worker rise by 3.0% and revenue by 2.2% on average, while Start Digital recipients gained 1.8% and 1.6% respectively. Micro firms benefited the most, with productivity gains of up to 6.4% under PSG and 4.4% under Start Digital, and sector-specific solutions proved nearly twice as effective as generic ones.
The programme is delivered jointly by IMDA, Enterprise Singapore and the Cyber Security Agency, alongside partnerships with AWS, Microsoft, Salesforce and Google. Newer tiers aimed at more digitally mature firms — the Digital Leaders Programme and GenAI × Digital Leaders — are still too new to have published impact results.

Read the full analysis: https://www.mti.gov.sg/Resources/feature-articles/2023/Impact-Evaluation-of-SMEs-Go-Digital-Programme

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

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