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Good practice Imported

Tarifa Solidaria: Bolivia's Cross-Carrier Telecom Discount for Persons with Disabilities

Bolivia · La Paz · See the Bolivia profile · See the La Paz profile

Evidence: Observational / pre–post Top 61% 68/100 · Ask Evidence Copilot about this practice

Bolivia's telecom regulator ATT, with the Ministry of Health, mandates a 'tarifa solidaria' cutting mobile voice, SMS and data prices by up to 70% for registered persons with disabilities, reaching over 102,000 beneficiaries across all three national carriers.

102,689
Active registered beneficiaries (October 2023)
70 %
Data-rate discount vs standard (2023)
Tarifa Solidaria: Bolivia's Cross-Carrier Telecom Discount for Persons with Disabilities

Details

Maturity
Established
Promoter
Autoridad de Regulación y Fiscalización de Telecomunicaciones y Transportes (ATT) & Ministerio de Salud y Deportes
Period
2018-ongoing (updated 2023)
Keywords
telecommunications regulation, disability inclusion, affordability, digital access

Context

Bolivia's telecoms regulator ATT, working with the Ministry of Health and Sports, mandates a 'tarifa solidaria' discount schedule that all three national carriers (Entel, Viva, Tigo) must offer to customers holding a valid disability card in the Siprunpcd registry, first issued in 2018 and most recently updated via Resolution ATT-DJ-RAR-TL LP 349/2023.

Results

Eligible customers pay about Bs 0.50/minute of voice, Bs 0.12/SMS, and Bs 0.008/MB of data, described as up to 70% cheaper than standard data rates, ~66% cheaper for voice and ~40% cheaper for SMS. As of October 2023, ATT reported 102,689 persons with disabilities registered as active beneficiaries nationwide.

Conclusions

A genuine affordability intervention with a clear legal mandate, cross-carrier enforcement and a concrete beneficiary count, but narrower than a full digital-inclusion programme: it lowers connectivity price without addressing device access, digital literacy or software accessibility.

Implementation
Indicative cost
Low (< €50k)
Time to results
Medium (1–3 years)
Staffing & skills
Autoridad de Regulacion y Fiscalizacion de Telecomunicaciones y Transportes (ATT), Ministry of Health and Sports, Entel, Viva, Tigo (carriers)

Conditions for success

  • Streamlined digital registration in the Siprunpcd registry
  • Cross-carrier enforcement maintained

Common failure modes

  • Does not address device access, digital literacy or software accessibility
  • No independent welfare/usage evaluation found

Commonly funded by

National / regional programmes

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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