TECgpt — Tecnológico de Monterrey's In-House Generative-AI Ecosystem Lets Professors Build Their Own AI Teaching Tools

Tecnológico de Monterrey, a private Mexican university, developed TECgpt as a secure, institution-specific generative-AI platform built on Azure OpenAI Service (GPT-4o). Its core pieces are Skill Studio, where professors create reusable prompts ('skills') to generate teaching materials without programming; an Academic TECbot that acts as a 24/7 tutor inside the learning-management system; and a Librarian TECbot that searches more than 60 million sources.
A Microsoft feature from September 2024 reported about 3,000 monthly users, 200 professors using Skill Studio since April, around 500 student testers of the academic tutor and more than 250 skills created, with the potential reach set at about 90,000 students and 11,000 professors across 25+ campuses. A Digital Education Council best-practice entry reports that in 2026 TECgpt was released to the whole academic community (90,000+ students, 9,000 faculty, 26 campuses), that 1,394 faculty were actively using it in December 2025, and that 27 institutions in 15 countries adopted the Open Edition released in September 2024.
Safeguards: Azure AI Content Safety screens harmful content, student use of the academic tools requires permission for the institution to use their data, administrative chat is anonymous, and students must always reference AI use in academic essays.
Evidence caveats: the headline outcomes (70% reduction in faculty time on repetitive tasks; overall satisfaction 4.03 out of 5) are self-reported by the institution and no independent evaluation or student learning-outcome data is published. The two sources also give slightly different campus and faculty counts (25+ vs 26 campuses; 11,000 professors vs 9,000 faculty), and active faculty use (1,394) is a small share of the reachable faculty.

Read the full analysis: https://www.digitaleducationcouncil.com/best-practices-entries/tecgpt-at-tecnologico-de-monterrey-empowering-faculty-to-build-ai-powered-learning-experiences-at-scale