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Good practice Imported

Telehealth and 3D-Printed Assistive Devices for Refugees with Disabilities in Jordan -- A CBRW-Led Pilot

Jordan · Amman · See the Jordan profile · See the Amman profile

Evidence: Descriptive / self-reported Top 82% 52/100 · Ask Evidence Copilot about this practice

A tablet-based telehealth pilot let Jordan's community rehab workers hold video consultations for refugees with disabilities, alongside 3D-printed prosthetics and hearing devices (Mercy Corps, 3DP4ME) -- genuine but early-stage, within a largely non-digital UNHCR network.

49,000
Refugees with disabilities in Jordan (Dec 2023)
1,700+
Assistive devices distributed (Jan-Aug 2023)
23
Community service centres
Telehealth and 3D-Printed Assistive Devices for Refugees with Disabilities in Jordan -- A CBRW-Led Pilot

Details

Maturity
Pilot
Promoter
UNHCR Jordan, with Mercy Corps and 3DP4ME
Period
2020s (pilot phase)
Keywords
refugee protection, disability, digital health, humanitarian technology

Context

An estimated 49,000 refugees with disabilities live in Jordan; UNHCR and partners run 23 community service centres, distributing over 1,700 assistive devices from January to August 2023 alone.

Activities

A mobile-technology pilot equipped community-based rehabilitation workers with tablets for video consultations with therapists, while Mercy Corps and 3DP4ME separately ran 3D-printing initiatives producing assistive devices.

Results

Peer-reviewed research reported the telehealth approach as feasible and acceptable, helping clients more quickly reach therapy goals and reducing waiting times.

Conclusions

The same research explicitly cautions there remains a significant gap between needs and access to assistive technology in displacement settings, and a lack of targeted funding for it.

Implementation
Indicative cost
Low (< €50k)
Time to results
Medium (1–3 years)
Staffing & skills
community-based rehabilitation workers (CBRWs), physical/occupational therapists

Conditions for success

  • tablet-based video consultation infrastructure

Common failure modes

  • significant gap between needs and access to assistive technology in displacement settings
  • lack of targeted funding for displaced populations

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Data sources

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