Australia's Whole-of-Government Microsoft 365 Copilot Trial
Australia
Australia's DTA ran the world's largest whole-of-government Copilot trial — 5,000+ staff, almost 60 agencies — with an independent Nous …
Germany · Frankfurt am Main · See the Germany profile · See the Frankfurt am Main profile
Evidence: Descriptive / self-reported Top 36% 67/100 · Ask Evidence Copilot about this practice
Since a 2019 digital push, the ECB's SupTech Hub has built 14 AI tools — Athena, GABI, NAVI, Heimdall, Medusa and others — now used by 3,500+ supervisors at the ECB and national authorities to query data, model risk and assess bank managers, with 40+ more uses identified.
DE712At the end of 2019, European banking supervision under the European Central Bank (ECB) began building its own supervisory technology rather than relying solely on manual review of the reports banks submit — an effort organised around a dedicated SupTech Hub.
Over the following three years the Hub delivered 14 applications and platforms now used by more than 3,500 people across the ECB and national banking-supervisory authorities in the euro area. Named tools include a natural-language query tool that lets supervisors without coding skills pull specific data points from the ECB's internal "data lake"; Athena, which translates and analyses supervisory documents and external media coverage; GABI, which generates and optimises statistical/regression models at scale; NAVI, which draws network diagrams of ownership structures and interdependencies among supervised banks; Heimdall, which processes large volumes of information to support "fit and proper" assessments of bank managers; and Medusa, which checks the consistency of reports drafted after internal-model investigations.
By 2024 the ECB had identified more than 40 further potential uses for generative AI in banking supervision. The bank describes its approach as human-in-the-loop: supervisors read the context, assess the AI-generated content, and provide feedback that feeds an iterative improvement process, rather than letting the models make supervisory decisions outright.
The sources reviewed document adoption and usage at real scale — applications built, users served, use cases catalogued — but do not publish independent metrics on outcomes such as time saved, errors avoided, or risks caught earlier as a result of the tools, nor a public audit mechanism for how the tools are used.
Own resources / municipal budget Digital Europe Programme
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Australia
Australia's DTA ran the world's largest whole-of-government Copilot trial — 5,000+ staff, almost 60 agencies — with an independent Nous …
United Kingdom
The UK ONS built the open-source ClassifAI package to auto-code survey text into official classifications, halving processing time for occupation …
Singapore
Pair is GovTech Singapore's LLM assistant for civil servants — drafting, research and analysis — with 60,000+ registered users across …
United States of America
The US State Department's enterprise AI chatbot StateChat grew from 150 testers to 62,000+ users by June 2026; a 2025 …
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