Estonia · Tallinn · See the Estonia profile · See the Tallinn profile
Top 30% 84/100 · Ask Evidence Copilot about this practice
Estonia's regulator TTJA ran three annual cycles of EU-mandated web accessibility monitoring across 102–116 public-sector sites. In-depth audits show non-conformity falling from 18.9% (2022) to 12.44% (2024), while simplified-monitoring scores held around 77–79%.
Under the EU Web Accessibility Directive (2016/2102), Estonia's Consumer Protection and Technical Regulatory Authority (TTJA) ran statutory web-accessibility monitoring from 2022 to 2024, testing 381 website instances (235 unique domains) and 23 mobile-app instances (15 unique apps) against EN 301 549 (WCAG 2.1 AA). External contractor Trinidad Wiseman OU supported the work; automated scanning used Siteimprove in 2022 and the free tool Salvia from 2023 onward.
Simplified-monitoring average scores held near-steady across the growing sample (102 sites in 2022, 116 in 2023 and 2024): 77%, 79% and 78% respectively, with the highest score rising from 93% to 100% to 97%. In-depth monitoring — manual review of 15–16 web domains each year — is more telling: the average non-conformity rate fell from 18.9% in 2022 to 16.43% in 2023 and 12.44% in 2024, a 6.46-percentage-point improvement over three years. Mobile-app non-conformity also improved, by 5.08 percentage points.
The report is candid about its limits: the 2022 results used a different scanning tool and are not directly comparable to 2023–24, and a 100% simplified-monitoring score (achieved only once, by Tallinn's Medical Centre website in 2023) means no deficiency was found under the tested automated rules — not that the site is fully accessible to all users.
Read the full analysis: https://ttja.ee/uudised/digiligipaasetavus-avaliku-sektori-veebides-ja-mobiilirakendustes-paranenud-kuid-0
Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.
Do you run this practice? Claim it — verified implementers get a public contact pathway and can propose corrections.
Where this practice's information was retrieved from, and when.
Greece
Greece's Ministry of Digital Governance compared three EU-mandated monitoring cycles (2021–2024) covering 404 to 451 public-sector sites and apps. Up …
Latvia
VARAM's 2022–2024 audit shortlisted 719 public-sector sites; expert review of 132 found none fully met all 11 accessibility criteria — …
India
India's SugamyaWeb lets government departments self-test websites against GIGW accessibility standards; 200+ departments used it to fix 100,000+ issues, even …
South Korea
South Korea mandates KWCAG 2.1 (WCAG-equivalent) Level AA compliance for all central and local government websites, backed by the Act …
Open full copilot Grounded in cited practices — always check the sources.