Tunisia's Digital Disability-Card Platform — Ministry of Social Affairs Moves Card Issuance Online

On 21 May 2025, Atef Kammoun of Tunisia's Ministry of Social Affairs announced plans for a digital platform to replace the country's paper disability card, as part of the government's wider public-services digitalisation strategy.

The platform launched on 5 December 2025 at a ceremony in Ariana governorate led by Minister Issam Lahmar. It lets applicants upload documents electronically, track applications through an online "citizen space", request renewals remotely with a medical certificate, and receive a smart card carrying a QR code that also feeds a national disability registry meant to tailor services to individual needs.

The reform sits alongside a new national fund dedicated to persons with disabilities written into Tunisia's 2026 budget, and a parallel recruitment drive that had begun sorting applications for 197 civil-service posts reserved for people with disabilities.

The platform had been live only a few months at publication, and no beneficiary numbers or processing-time data have yet been released. A separate 2023-2025 Open Government Partnership commitment to unify accessibility standards across Tunisia's public e-services found that guidance documents were drafted but only partly put into practice — a reminder that Tunisian digital-inclusion reforms have a track record of stalling between announcement and operation.

Read the full analysis: https://www.webmanagercenter.com/2025/12/05/557274/tunisie-lancement-dune-plateforme-numerique-pour-la-carte-de-handicap-une-avancee-majeure-pour-linclusion