Catalogue: AI in the Public Sector clear
4 practices not yet assessed for evidence strength.
Most practices in: Australia (17)
Australia's DTA ran the world's largest whole-of-government Copilot trial — 5,000+ staff, almost 60 agencies — with an independent Nous Group evaluation …
Canberra required 94 federal agencies to publish AI-use transparency statements by 28 Feb 2025. The Digital Transformation Agency says all complied — …
Australia Post's machine-learning route planner turned scanner data into two-hour delivery windows. By FY2020-21 it covered 1,500+ drivers, sent 2.5 million ETA …
Australia's Digital Transformation Agency piloted a draft AI impact-assessment framework with 21 volunteer federal agencies, testing whether it caught risks existing processes …
AUSTRAC's Fintel Alliance embeds AI and machine-learning analytics shared with Australia's four largest banks. Alliance-coded suspicious-matter reports rose from 8,433 to 12,670 …
Tasmania's AI camera network — built by Indicium Dynamics with Sustainable Timber Tasmania, Tasmania Fire Service and Parks and Wildlife Service — …
Since 15 Dec 2025, Australia's DTA requires every non-corporate Commonwealth agency to screen new AI use cases via a 12-section impact assessment …
Since Circular DCS-2024-04, NSW agencies must apply a 16-question AI Assessment Framework, with high-risk systems going to an AI Review Committee. An …
Australia's national auditor found 8 AI-enabled 'prompted billing' Medicare fraud cases worth A$5.2 million that Services Australia and DHDA knew about for …
The RBA built an NLP tool mining 25 years of ~22,000 business liaison notes; added to wage-growth nowcasting models, it measurably cut …
Services Australia and Capgemini built an OCR/NLP engine that classifies more than 25,000 citizen-submitted documents a day with over 95% accuracy, cutting …
From 2022, Australia's ATO deployed ML to detect a large-scale GST refund fraud scheme: 57,000+ alleged offenders identified, A$2.7 billion in additional …
Shellharbour City Council in New South Wales fitted council vehicles with AI-powered cameras that automatically detect and GPS-map potholes, cracks, faded line-marking, …
Geoscience Australia is rolling out a natural-language AI assistant inside the Digital Atlas, which launched in 2024, holds 330+ curated national datasets …
Services Australia's 2016–2020 income-averaging algorithm wrongly raised AU$1.75 billion in welfare debts against ~470,000 recipients. A 2023 Royal Commission ruled the scheme …
QChat, Queensland's private GPT-4o-based assistant for public servants, logged 383,000 conversations and 18,950 users by 2025. The state auditor found one department …
DCCEEW-backed researchers trialled a 3D X-ray CT scanner and machine-learning classifier on real seized mail at Sydney's international gateway; across 18 consignments …
Open full copilot Grounded in cited practices — always check the sources.
