Good practice
★ 80
Evidence: Descriptive / self-reported
Chatico — Bogotá's AI-Powered Omnichannel Virtual Assistant for Citizen Participation and Services
Bogotá's WhatsApp-based AI assistant Chatico logged 3.6M+ conversations since 2023, handled 1.6M queries during a water-rationing crisis, and carried 147,000+ inputs to …
Bogotá, Colombia

