Good practice
★ 87
Evidence: Observational / pre–post
Compare
The UK's Government Digital Service piloted GOV.UK Chat, a retrieval-augmented generative-AI assistant answering citizens' tax, benefits and visa questions — accuracy rose …
London, United Kingdom
Good practice
★ 87
Evidence: Quasi-experimental
Compare
Consult, built by the UK's i.AI unit with the Alan Turing Institute, uses generative AI to analyse tens of thousands of public …
London, United Kingdom
Good practice
★ 87
Evidence: Observational / pre–post
Compare
The UK's ATRS is a public register documenting how government algorithmic tools work and affect people. World-first when launched in 2021, it …
London, United Kingdom
Good practice
Good practice
★ 73
Evidence: Quasi-experimental
Compare
The UK's DWP ran a six-month Microsoft 365 Copilot trial with a genuine comparison group of non-users. Copilot users saved an average …
London, United Kingdom
Good practice
★ 73
Evidence: Descriptive / self-reported
Compare
The UK Cabinet Office trialled Microsoft 365 Copilot with 20,000+ civil servants across departments including Companies House and the DWP, reporting self-reported …
London, United Kingdom
Good practice
★ 67
Evidence: Descriptive / self-reported
Compare
The UK Government Office for Science built five structured AI Scenarios 2030 — derived from six critical uncertainties through expert workshops and …
London, United Kingdom
Good practice
★ 67
Evidence: Descriptive / self-reported
Compare
PolicyEngine's open-source model simulates UK income tax, NI, Universal Credit and 50+ provisions. Since summer 2025 the No. 10 data team (10DS) …
London, United Kingdom
Good practice
★ 60
Evidence: Observational / pre–post
Compare
The UK's DBT piloted Microsoft 365 Copilot with 1,000 licences for three months. Usage stayed thin — 1.14 actions per user per …
London, United Kingdom
Good practice
Good practice
★ 60
Evidence: Observational / pre–post
Compare
The UK i.AI built Redbox, an open-source RAG chatbot enabling civil servants to interrogate policy documents via LLM. Deployed to 6,000+ staff …
London, United Kingdom