The Ministry of Justice's in-house AI tool Justice Transcribe, built on the government's i.AI 'Minute' model, now transcribes offender conversations for every …
London, United Kingdom
Good practice
Evidence: Observational / pre–post
Top 6%87/100
The UK ONS built the open-source ClassifAI package to auto-code survey text into official classifications, halving processing time for occupation coding on …
Newport, United Kingdom
Good practice
Evidence: Observational / pre–post
Top 6%87/100
Under a Scottish Government–COSLA framework requiring at least 1% of council budgets to go through participatory budgeting, researchers evaluated NLP tools on …
Edinburgh, United Kingdom
Good practice
Evidence: Observational / pre–post
Top 6%87/100
The UK's Government Digital Service piloted GOV.UK Chat, a retrieval-augmented generative-AI assistant answering citizens' tax, benefits and visa questions — accuracy rose …
London, United Kingdom
Good practice
Evidence: Quasi-experimental
Top 6%87/100
ECMWF made its AIFS machine-learning weather model operational in February 2025, with a probabilistic version following in July — cutting compute needs …
Reading, United Kingdom
Good practice
Evidence: Observational / pre–post
Top 13%80/100
The UK's Algorithmic Transparency Recording Standard requires central government bodies to publish structured records of algorithmic tools that significantly influence decisions or …
London, United Kingdom
Good practice
Evidence: Observational / pre–post
Top 13%80/100
The UK Foreign Office uses Microsoft AI Builder and GPT-4.1 to auto-classify consular correspondence, publishing UAT accuracy of 73-95% by task. Officials …
London, United Kingdom
Good practice
Evidence: Quasi-experimental
Top 24%73/100
Great Britain's grid operator NESO deployed Quartz Solar, an AI forecasting tool built with non-profit Open Climate Fix. It halved solar-forecast errors, …
Warwick, United Kingdom
Good practice
Evidence: Descriptive / self-reported
Top 24%73/100
Greater Cambridge Shared Planning and the University of Liverpool built PlanAI, a large language model trained on 15 years of planning consultations, …
Cambridge, United Kingdom
Good practice
Evidence: Descriptive / self-reported
Top 24%73/100
University of Liverpool and Greater Cambridge Shared Planning built PlanAI to summarise consultation responses. On 3 trial consultations it summarised 320 submissions …
The UK Cabinet Office trialled Microsoft 365 Copilot with 20,000+ civil servants across departments including Companies House and the DWP, reporting self-reported …
The UK's Algorithmic Transparency Recording Standard requires public bodies to publish a standard record per algorithmic tool. Only 23 records existed by …
ONS's Data Science Campus benchmarked ML autocoding for SIC/SOC survey classification, reaching 73–85% match rates across five surveys versus 50–62% for the …
Newport, United Kingdom
Good practice
Evidence: Descriptive / self-reported
Top 49%60/100
Northern Trains (Feb 2024) and South Western Railway, both UK state-owned operators, use Signapse's AI to assemble BSL-interpreter-filmed signs into on-screen announcements. …