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Catalogue: AI in the Public Sector clear

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Good practice Evidence: Observational / pre–post Top 49% 60/100

OPA — Piauí's AI-Assisted Digital Participatory Budget

Piauí's state government uses AI to triage citizen budget proposals in its OPA digital participatory budget, cutting proposal-analysis time by 40% and …

Teresina, Brazil
Good practice Evidence: Observational / pre–post Top 49% 60/100

RITA — Guatemala's AI Tax and Customs Virtual Assistant

Guatemala's tax authority SAT built RITA, a Dialogflow-based Spanish-language virtual assistant fielding taxpayer queries since April 2019 — serving 335,000 people in …

Guatemala City, Guatemala