Catalogue: AI in the Public Sector clear
Bijeljina and Laktaši, in Republika Srpska, deployed MIA, a Viber/web AI assistant for marriage records, business registration and scholarships — part of …
Slovenia's tax authority (FURS) expanded a generative-AI chatbot — first launched for VAT in May 2025, then income tax, customs, excise and …
The Dutch government's SSC-ICT is rolling out vlam-chat, a secure generative-AI assistant using European open-source models hosted in a government data centre, …
Launched in August 2025, Anansi is Trinidad and Tobago's national AI assistant connecting 32 ministries and 7,000+ FAQs. Built by iGovTT under …
Cyprus's gov.cy Digital Assistant, built on Microsoft Azure OpenAI, launched in December 2024 and processed over 55,000 citizen queries (averaging 500/day) by …
Vienna’s BRISE-Vienna checks BIM building permit submissions against city regulations using AI, cutting processing time by up to 50% (from ∼12 to …
Colombia's DANE uses Ridge regression on Google Trends and news data to estimate agricultural GDP 30 days before official publication. The Q2 …
Egypt's NAFEZA integrates 32 agencies in a national customs single window. Webb Fontaine's AI/ML risk engine (deployed Aug 2022) achieved a 22% …
E-Mongolia (2020) consolidates 1,263 public services from 87 agencies. By 2025: 1.8 M active users (88% of adults), 46 M transactions, USD …
Royal Oman Police deployed AI-4D-radar cameras across highways and intersections since 2023, detecting speeding, mobile-phone use and seat-belt violations. Road accidents fell …
Since 2018 Serbia's Tax Administration has run an AI/big data compliance risk management system with University of Novi Sad; salary-tax revenue grew …
The UK i.AI built Redbox, an open-source RAG chatbot enabling civil servants to interrogate policy documents via LLM. Deployed to 6,000+ staff …
Ecuador's SRI deploys Falcon, cross-referencing 400+ data types to assign each taxpayer a 0–1,000 risk score. In 2023 it identified 60,000 previously …
BPS (Statistics Indonesia) deployed generative AI to auto-classify 42 million business entities against the KBLI 2025 standard during the 2026 Economic Census, …
Bangladesh's NISE (2021) uses AI job-matching and skills forecasting to connect youth to employment. Over 1M registered, 300K+ job opportunities created, 2,000+ …
Saudi Ministry of Interior and SDAIA deploy Baseer (tracking 1M+ pilgrims/day via computer vision) and the biometric Makkah Route Initiative across 11 …
Rwanda's Ministry of Health built an AI Health Operating System connecting EMRs, DHIS2 and logistics data. The Health Intelligence Centre (launched April …
Since 2014 Denmark’s Skattestyrelsen has run a real-time ML system flagging suspicious VAT refund claims; it reports ~70% accuracy, is now integrated …
Portugal's AMA launched an AI chatbot on ePortugal.gov.pt in May 2023. By December 2023, 23,780 conversations (101/day) and a 10% rise in …
From 2022, Australia's ATO deployed ML to detect a large-scale GST refund fraud scheme: 57,000+ alleged offenders identified, A$2.7 billion in additional …
Vietnam's national forecasting centre rolled out AI-assisted typhoon and flood forecasting for the 2025 storm season, combining machine-learning models on radar and …
Dubai Customs' in-house Smart Risk Engine uses AI to flag high-risk cargo; officials credit it, with the Siyaj and Shahin programmes, for …
Cyprus's Fire Service, Forestry Department, Civil Defence and Police used AIDERS — an AI drone-mapping platform built since 2019 by the University …
Senegal's Ministry of Health ran the 3S One Health platform — chatbot Taggàt, alert system Jottali, dashboard Gëstu — in three pilot …
Open full copilot Grounded in cited practices — always check the sources.
