Catalogue: AI in the Public Sector clear
Morocco's Directorate General of Taxes (DGI) operates a bilingual AI chatbot (DGIBot, launched January 2022) on its web portal (tax.gov.ma) and Daribati …
DICT's eGovPH (launched January 2024) integrates 1,300+ government systems. By June 2026 the platform reached 800 million transactions and 56 million downloads. …
Kenya Revenue Authority launched Shuru in April 2026, an AI chatbot on WhatsApp enabling 22 million PIN-registered taxpayers to file returns with …
Services Australia's 2016–2020 income-averaging algorithm wrongly raised AU$1.75 billion in welfare debts against ~470,000 recipients. A 2023 Royal Commission ruled the scheme …
Israel's Tax Authority deployed AI to cross-reference capital declarations against financial data, identifying NIS 20 billion (~$7 billion) in discrepancies from a …
Vietnam's GDT uses Big Data and ML to identify e-commerce tax evaders: Hanoi's AI matched national registries to uncover 627,000 businesses and …
Poland's STIR applies ML to daily bank transactions of 4 million entities to detect VAT carousel fraud in near-real-time; STIR-attributable state savings …
BAMF deploys AI dialect analysis (DIAS) in German asylum procedures since 2017 to assess applicants' country of origin from speech recordings. Used …
Arkansas replaced individualized nurse assessments of home-care hours with an algorithm (RUGs, then Optum's ARIA); federal and state courts found due-process violations …
Effective 1 January 2025, Vatican City State's Governorate issued its first AI rules — Decree n. DCCII — covering every civil department, …
Chad's national biometric ID platform, whose Idemia-built engine de-duplicates against a 15-million-record database in seconds, began enrolling refugees in N'Djamena and Abéché …
Ahead of the 7 May 2026 elections in England, Scotland and Wales, the Electoral Commission ran an AI-assisted pilot to spot deepfake …
Uganda's Ministry of Health, with Medic and Audere, built AI malaria rapid-test interpretation into the national eCHIS across four districts; a blinded …
Britain's Ordnance Survey used machine learning to automatically classify roofs, roads and surfaces from aerial imagery, rebuilding Lusaka's base map — last …
The Bank of Ghana built an in-house 'e-Inflation' nowcasting methodology and paired it with machine-learning models to sharpen GDP and inflation forecasts …
Colombia's Sisbén IV algorithm scores households on housing, health, education and labour data to decide eligibility for social programmes nationwide. A 2024 …
Kyle, Texas built a Salesforce Agentforce-powered 311 platform, nicknamed Agent Kyle, letting residents report issues, track fixes on a map and query …
State-owned United Airports of Georgia installed seven SITA-built eGates in Kutaisi Airport's arrivals hall, the country's first, cutting biometric passport clearance for …
Uzbekistan has built out biometric E-Gate passport control at Samarkand (State Security Service, since August 2022) and Tashkent, where a citizens-only network …
The UAE Prime Minister's Office and the World Economic Forum launched an AI-enabled Strategic Intelligence platform pooling 450+ sources and 2,500 experts …
Part of a €14m transport package doubling Malta's electric bus fleet, a 15-seat autonomous shuttle is piloted on pre-approved routes for six …
The Environment Agency is embedding machine learning into its compliance analytics — flagging anomalies in waste returns and prioritising inspections — after …
Banco de la República's July 2025 paper shows a Random Forest model combining Google Trends data with macro indicators nowcasts Colombian monthly …
Denmark's Udbetaling Danmark runs over 60 algorithmic models to flag suspected benefits fraud. Amnesty's 2024 'Coded Injustice' report found several disproportionately target …
Open full copilot Grounded in cited practices — always check the sources.
