Catalogue: AI in the Public Sector clear
Saint Kitts and Nevis' Law Commission launched VoiceIt, a generative-AI assistant answering citizens' questions on national law via web chat and WhatsApp; …
Under a 2025-2027 professional development programme, Moldova's e-Government Agency and partners trained over 1,000 civil servants in generative-AI skills — prompt-writing and …
SDAIA's Estishraf platform applies AI to generate predictive indicators for Saudi government planning; it won a 2026 UN Public Service Award, though …
Côte d'Ivoire's government launched EMY 101, an AI chatbot reachable via WhatsApp, Messenger and a toll-free line, giving citizens 24/7 access to …
Montenegro's Judicial Council built an in-house AI-based case-law system, piloted at the Commercial Court, to standardise court practice — backed by an …
Bank of Namibia's AI-assisted robotic-process-automation bot 'Onguvi' cut government payment-transaction processing to under two minutes, saving a reported N$6–7 million — though …
Suriname embedded an AI chatbot in its new e-visa platform to answer applicants' questions automatically — but at the same launch event, …
Uzbekistan's Ministry of Justice built LexAI, the country's first state-run legal AI assistant, analysing 34,000+ regulatory documents to power a chatbot, drafting …
Melbourne and Tribhuvan universities, with Nepal's disaster authority, pilot SAFE-RISCCS, AI fusing rainfall, ground-movement and satellite data to flag landslide risk weeks …
Honduras's Policía Nacional and Secretaría de Seguridad, with UNDP's Infosegura project, launched MARIA in April 2024 — a free 24/7 AI virtual …
Portimão began rolling out an AI module in mid-2026 that checks building-permit submissions for missing documents at filing time, aiming to meet …
Cape Town ran a ShotSpotter/SoundThinking gunshot-detection network from 2016 in poor, apartheid-era neighbourhoods, citing thousands of alerts and dozens of arrests — …
Jamaica's Ministry of National Security operates JamaicaEye, a nationwide camera network combining government and voluntarily-registered private cameras with facial recognition, license-plate recognition …
Andorra's government announced plans to give every public employee a Microsoft Copilot-style AI tool from 2027 to automate drafting and admin tasks …
Cuba's National Assembly approved a MININT-administered law creating a biometric 'Certified Digital Identity' (face, iris, voice, signature) with no independent judicial oversight, …
In September 2023, India's Agriculture Ministry launched Kisan e-Mitra, the first AI chatbot built into a major central scheme (PM-KISAN), giving payment-status …
UNICEF's Yemen country office built its own machine-learning anomaly-detection tool to catch fraud and duplicate records in a cash-transfer programme reaching roughly …
Piloted in Kimtang (Nuwakot) and Jyotinagar (Dhading), SAFE-RISCCS combines satellite imagery, rainfall and ground-motion sensors to forecast landslides. After two months its …
ISED's 30-day consultation on Canada's next AI strategy drew 11,300 respondents and 64,600 answers, the largest in the department's history, then used …
In November 2025, Tonga's Public Service Commission launched a pilot AI chatbot, built in-house with a Harvard student intern, to give HR …
In 2019, Lugano's public innovation lab and IBM Research ran a one-off AI experiment collecting 2,500+ citizen arguments on self-driving vehicles and …
Belarus's statistics agency Belstat built an NLP/machine-learning virtual assistant that gives respondents instant answers to routine queries, freeing staff for complex cases …
Uzbekistan's Ministry of Justice launched the AI-powered 'Odil' Telegram chatbot in February 2025 to answer citizens' questions on government-service procedures, easing load …
On 6 November 2025, Sri Lanka's Ministry of Education launched the '1966' hotline and web chatbot, the government's first fully AI-based service-delivery …
Open full copilot Grounded in cited practices — always check the sources.
