Topic: AI in public services clear · back to the knowledge map
SDAIA's Estishraf platform applies AI to generate predictive indicators for Saudi government planning; it won a 2026 UN Public Service Award, though …
Côte d'Ivoire's government launched EMY 101, an AI chatbot reachable via WhatsApp, Messenger and a toll-free line, giving citizens 24/7 access to …
Montenegro's Judicial Council built an in-house AI-based case-law system, piloted at the Commercial Court, to standardise court practice — backed by an …
Bank of Namibia's AI-assisted robotic-process-automation bot 'Onguvi' cut government payment-transaction processing to under two minutes, saving a reported N$6–7 million — though …
Suriname embedded an AI chatbot in its new e-visa platform to answer applicants' questions automatically — but at the same launch event, …
Uzbekistan's Ministry of Justice built LexAI, the country's first state-run legal AI assistant, analysing 34,000+ regulatory documents to power a chatbot, drafting …
ASIN, Benin's digital agency, built GPT-BJ, a sovereign AI chatbot trained on the country's tax, digital, labour and penal codes to answer …
Kazakhstan's AI Ministry began testing AlemGPT in January 2026 — a ChatGPT-style assistant meant to let citizens complete public services by describing …
At Dushanbe's AI CONF, Tajikistan's Ministry of Industry agreed with Perplexity AI and Epsilon3.ai to pilot Comet, billed as the first agent-based …
Nigeria partnered with Meta to launch GovGuide, a generative-AI chatbot in English, Hausa, Igbo and Yoruba meant to help rural, low-literacy citizens …
Ghana’s GRA deployed Publican AI at Tema Port in February 2026 to screen import declarations. Monthly customs revenue rose from GH₵2.4 bn …
Laos' Ministry of Finance launched 'Smart Customs,' a centralised digital customs platform combining OCR, risk-analytics and e-payment modules, piloted at Thanaleng Dry …
Open full copilot Grounded in cited practices — always check the sources.
