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Good practice Imported

AI for All — Greece's Ministry of Interior and Google Scale Generative-AI Training to Tens of Thousands of Public Servants

Greece · Athens · See the Greece profile · See the Athens profile

Evidence: Descriptive / self-reported Top 25% 73/100 · Ask Evidence Copilot about this practice

Greece's Ministry of Interior and Google trained 85,772 public employees in digital/AI skills from 2023-2025 (35,839 in AI-specific courses in 2024-25 alone); 94% say they will apply the skills and satisfaction topped 89%, under a partnership renewed through December 2026.

85772
Public employees trained in digital/AI skills (2023–2025)
35839
Trained in AI-specific courses (2024–2025)
500
Initial pilot cohort (July 2024)
77
YouTube Live webinars delivered
1130
Average webinar attendance
94.2%
Participants intending to apply skills at work
89.3%
Overall satisfaction
AI for All — Greece's Ministry of Interior and Google Scale Generative-AI Training to Tens of Thousands of Public Servants

Details

Maturity
Scaling
Promoter
Hellenic Ministry of Interior, in partnership with Google
Period
Pilot launched July 2024 (500 civil servants); renewed memorandum runs to 31 December 2026; 35,839 trained in AI-specific courses 2024–2025
Region (NUTS)
EL30
Keywords
civil-service training, generative AI capacity-building, e-government, public administration

Context

In July 2024, the Hellenic Ministry of Interior and Google launched 'AI for All,' a public-private capacity-building programme, starting with an initial cohort of 500 civil servants and announced at the Delphi Economic Forum.

Objectives

The stated aim was to scale generative-AI skills — data analysis, task automation, decision-support — across Greece's entire public administration.

Activities

On 20 February 2026, Minister of Interior Thodoris Livanios, Deputy Minister Vivi Charalampogianni and Google's Regional General Director for Southeast Europe Peggy Antonakou signed a renewed memorandum extending the programme through 31 December 2026. Delivery included 77 YouTube Live webinars averaging 1,130 attendees each.

Results

Official figures reported at signing: 85,772 public employees trained in digital and AI skills between 2023 and 2025, of whom 35,839 took AI-specific courses in the 2024–2025 period. Self-reported participant surveys found 94.2% intended to apply the skills in their work, 85.65% recognised practical AI value in daily duties, and satisfaction stood at 90.6% for content clarity and 89.3% overall.

Conclusions

These are completion and satisfaction metrics from training delivery rather than independently measured downstream productivity or service-quality outcomes, and no third-party audit of the figures has been identified; the programme is a capacity-building input, with its impact on actual public-service delivery still to be demonstrated.

Implementation
Indicative cost
Medium (€50k–€500k)
Time to results
Medium (1–3 years)
Staffing & skills
Hellenic Ministry of Interior leadership (Minister Thodoris Livanios, Deputy Minister Vivi Charalampogianni), Google Regional General Director for Southeast Europe (Peggy Antonakou) as vendor partner

Conditions for success

  • Formally signed, dated memorandum of understanding with a named vendor
  • Phased scale-up from a small pilot cohort (500) to tens of thousands
  • Free, webinar-based delivery (YouTube Live) enabling wide reach at low marginal cost

Commonly funded by

National / regional programmes Digital Europe Programme

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Data sources

Where this practice's information was retrieved from, and when.

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