Click & Connect
United Kingdom
The Click and Connect centres aim to increase digital access throughout Scottish communities and open up a range of opportunities …
Good practice
Imported
★ 52
★ 52
★ 32
★ 32
Capacid@de digital: Rede de Voluntários da ESTG para a Capacitação Digital do Tâmega e Sousa
Portugal · Felgueiras · Regional · See the Portugal profile
This initiative aims to train the adult population of Tâmega and Sousa, demystifying the use of technology. To this end, a set of training actions will be carried out by ESTG Students. The training actions will focus on basic content, but essential to the daily life of any citize
Details
- Maturity
- Scaling
- Promoter
- ESCOLA SUPERIOR DE TECNOLOGIA E GESTÃO — website
- Type
- Service
- Status
- Ongoing
- Target groups
- Elderly people, Marginalised young people and children, Migrants, People with disabilities, Unemployed and those facing social problems
- Period
- 2020-08-31
- Region (NUTS)
PT11C- Keywords
- Digital Skills, Regional Municipalities, Volunteers
Context
Tâmega e Sousa is a regional cluster of 11 municipalities in northern Portugal. ESTG (Escola Superior de Tecnologia e Gestão, Instituto Politécnico do Porto) built a volunteer network to close the region's digital skills gap, in line with Portugal's national Action Plan for Digital Transformation.
Objectives
Train the adult population of Tâmega e Sousa in essential digital skills, demystifying technology use for elderly people, marginalised youth, migrants, people with disabilities, and the unemployed.
Activities
ESTG students who complete a dedicated course and reside in one of the 11 Tâmega e Sousa municipalities volunteer to deliver basic digital-skills training sessions covering tasks such as creating an email account, searching online, video/voice communication, and accessing public digital services.
Implementation
- Indicative cost
- Low (< €50k) — Costs are primarily in-kind: ESTG student volunteer time; no budget figures are published.
- Time to results
- Long (> 3 years) — Running continuously since August 2020 under Portugal's Action Plan for Digital Transformation.
- Staffing & skills
- ESTG students (as volunteers, after completing a dedicated course)
Conditions for success
- Volunteers must complete an ESTG course and reside within one of the 11 Tâmega e Sousa municipalities
- Formal backing from Portugal's Secretary of State for Digital Transition and the Portugal Digital initiative
Where it fits
- Governance type
- higher-education-led regional volunteer network
- Scale
- regional (11 municipalities)
- Income level
- high-income (EU/Portugal)
Commonly funded by
National / regional programmes
Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.
Replication kit
Reusable artefacts from this practice — as published by their sources.
Do you run this practice? Claim it — verified implementers get a public contact pathway and can propose corrections.
Data sources
Where this practice's information was retrieved from, and when.
- MEDICI / Digital Inclusion Atlas — accessed 2026-06-14
- Practice website — accessed 2026-06-14
- Information source — accessed 2026-06-14
Attachments
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