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Good practice Imported

Digidel 2017 – increased digital inclusion and competences

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Evidence: Descriptive / self-reported Top 97% 32/100 · Ask Evidence Copilot about this practice

Digidel is a national programme meant to strengthen cooperation and increase the efforts made by the public sector and ICT sector as well as voluntary enterprises in the areas of digital competence and inclusion. The programme aids in the training of groups that do not use ICT as

Details

Maturity
Discontinued
Promoter
Norwegian Ministry of Local Government and Modernisation — website
Type
Service
Status
Ended
Target groups
People with disabilities, Elderly people, Migrants, Unemployed and those facing social problems
Period
2017-01-01 – 2017-12-31
Keywords
digital, government, e-services, skills, training

Context

National coordination programme in Norway (run by the Ministry of Local Government and Modernisation) to increase basic digital skills among groups not using ICT in daily life, prompted by the growing need for digital literacy to access public services. A steering group spanning seven ministries and a programme group with national agencies (Bufdir/Delta Centre, Difi, IKT-Norge, the National Library, NorSIS, the Norwegian Library Association, Seniornett, Vox) plus private partners DNB, Microsoft and Telenor supported delivery.

Objectives

Strengthen cooperation between the public sector, the ICT sector and voluntary organisations to raise digital competence and inclusion, and to develop common tools usable nationwide across three digital-literacy levels.

Activities

Published free, downloadable training resources for instructors via digidel.no; administered one-time grants to support local digital-skills training; encouraged peer-to-peer and group learning; drew on comparable initiatives in Sweden and Denmark.

Results

No quantitative outcome data is reported in the source material; the programme is described as having provided teaching tools, shared-learning arenas for instructors, and encouragement of local peer-learning groups.

Conclusions

The programme ended in 2017 (single calendar-year national push) and is documented as an example of public-sector intervention on digital literacy and as a source of training materials for other initiatives.

Implementation

Indicative cost
Medium (€50k–€500k) — National coordination costs (cross-ministerial staff time) plus one-time grants disbursed to local implementers; no total budget figure given in source.
Time to results
Medium (1–3 years) — Branded as a single calendar-year national push (2017) building on earlier preparatory coordination; establishing an equivalent cross-ministerial steering group and partner network elsewhere would itself take time to set up.
Staffing & skills
Cross-ministerial steering group (7 ministries), Programme group with national agencies (Bufdir/Delta Centre, Difi, IKT-Norge, National Library of Norway, NorSIS, Norwegian Library Association, Seniornett, Vox), Private-sector partners: DNB, Microsoft, Telenor

Conditions for success

  • Cross-sector buy-in spanning public, ICT and voluntary sectors
  • Shared national tools and resources freely available to any trainer
  • One-time grant funding to enable local-level delivery

Common failure modes

  • Reliance on one-time grants and cross-ministerial coordination rather than a recurring funding stream, which may limit continuation beyond the programme's end (ended 2017)
  • No quantitative evaluation data reported despite an 'Evaluation: Yes' flag, limiting evidence for scaling decisions

Where it fits

Governance type
national government-led, multi-stakeholder
Scale
national
Income level
high-income

Commonly funded by

National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

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