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Good practice

Digital Ambassadors Programme (Rwanda)

Rwanda · Kigali · See the Rwanda profile

Rwanda's Digital Ambassadors Programme deployed 1,000 peer facilitators to train 1,567,034 citizens in basic digital skills (2022–2026), raising public e-service adoption from 30% to 73%. All 30 districts covered; women and rural communities prioritised.

1,000
Peer facilitators deployed
1,567,034
Citizens trained (2022-2026)
30% → 73%
Public e-service adoption

Details

Maturity
Scaling
Promoter
Ministry of ICT and Innovation (MINICT) / Rwanda Information Society Authority (RISA)
Period
2017–present
Keywords
Rural communities, women, youth, persons with disabilities, digital intermediaries, e-government access

Context

Rwanda's Digital Ambassadors Programme deploys peer facilitators to train citizens in basic digital skills, prioritising women and rural communities.

Results

1,000 facilitators trained 1,567,034 citizens (2022–2026), raising public e-service adoption from 30% to 73% across all 30 districts.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

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