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Good practice Imported

Digital CBID Case Management Tool — USAID Okard's KoBoCollect System for Disability Case Management in Laos

Laos · Phonsavan · See the Laos profile

Evidence: Descriptive / self-reported Top 24% 92/100 · Ask Evidence Copilot about this practice

Implemented by World Education Inc. and Humanity & Inclusion under USAID's Okard project, a KoBoCollect digital tool screens seven domains of unmet need for people with disabilities in Laos and auto-generates individualised action plans for case managers.

29,000+
Vulnerable people reached (Okard programme) (by Oct 2023)
8,788
People supported with health and rehabilitation services (by Oct 2023)
~13,000
Assistive products distributed (by Oct 2023)
175+
People with disabilities helped into employment (by Oct 2023)
Digital CBID Case Management Tool — USAID Okard's KoBoCollect System for Disability Case Management in Laos

Details

Maturity
Scaling
Promoter
World Education Inc. & Humanity & Inclusion (USAID Okard Project)
Period
2017–2027
Keywords
international development, disability inclusion, ICT4D, case management

Context

Since 2017 the USAID-funded Okard project has supported community-based inclusive development for people with disabilities in Laos, implemented by World Education Inc. and Humanity & Inclusion with Lao government ministries.

Activities

Case managers built a digital needs-assessment tool on the KoBoCollect platform, screening seven domains and auto-generating an individualised action plan; the pilot took 45-90 minutes to administer and was refined through field testing.

Results

By October 2023, programme-level reporting cites over 29,000 vulnerable people reached, 8,788 supported with health and rehabilitation services, nearly 13,000 assistive products distributed, and 175+ people with disabilities helped into employment.

Conclusions

These figures describe the wider CBID programme rather than the digital tool's users specifically, since no source isolates a separate count for the tool.

Implementation
Indicative cost
Medium (€50k–€500k)
Time to results
Long (> 3 years)
Staffing & skills
CBID case managers, World Education Inc. and Humanity & Inclusion field staff

Conditions for success

  • partnership with Lao government ministries
  • field testing before wider rollout

Common failure modes

  • 45-90 minutes needed per assessment
  • translation and content adjustments required before scale-up

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Data sources

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