Good practice

Integreat – Digital Integration Platform for Newcomers

Germany · Augsburg · See the Germany profile

Open-source platform giving refugees and migrants in Germany multilingual local information. Active in 100+ municipalities with 4.5 million page views in 2024 (62% in non-German languages), enabling newcomers' independent access to essential local services.

100+

Municipios activos

4.5 million

Páginas vistas (2024)

62%

Páginas vistas en idiomas no alemanes (2024)

Integreat – Digital Integration Platform for Newcomers

Details

Maturity: Scaling
Promoter: Tür an Tür – Digitalfabrik gGmbH
Period: 2015–present
Keywords: migrants, refugees, digital integration, multilingual services, newcomers, open source

Context

Integreat es una plataforma de código abierto que ofrece a refugiados y migrantes en Alemania información local multilingüe, permitiendo a los recién llegados acceder de forma autónoma a los servicios locales esenciales.

Results

En 2024 la plataforma estaba activa en más de 100 municipios y registró 4,5 millones de páginas vistas, el 62% de ellas en idiomas distintos del alemán.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

C-NAPSE web research — accessed 2026-06-20
Tür an Tür – Digitalfabrik gGmbH — accessed 2026-06-20
EU Home Affairs DG – Integreat project page — accessed 2026-06-20
UNHCR Global Compact on Refugees – Integreat — accessed 2026-06-20
EU Interoperable Europe (OSOR) – Integreat sustainability case study — accessed 2026-06-20

Attachments

Source image

Quality score: 96/100

How is this calculated?

Evidence: Descriptive / self-reported

Top 1% in this catalogue (573 scored practices)

Scores cluster high, so position within the catalogue is often more telling than the number alone.

Evaluation

Evaluated by C-NAPSE

Score profile — the dimensions behind the score — how it's computed

Innovation level4/5

Pioneering open-source, municipally-managed multilingual platform (30+ languages) combining hyperlocal content with a distributed public-sector maintenance model—independently recognised as novel by the EU Home Affairs DG, UNHCR, and MIS Quarterly (2024).

Sustainability (ongoing)1/1

Continuously operating since 2015, used in 100+ German municipalities as of 2024, with no time-limited pilot structure.

Evaluation evidence1/1

4.5 million page views in 2024 (EU Home Affairs DG) and a 2024 MIS Quarterly peer-reviewed study confirm social-inclusion impact on refugees and migrants.

Demonstrated reach1/1

Several hundred thousand annual users; 62% of 2024 page views in non-German languages directly evidences reach to the refugee and migrant target group across 100+ municipalities.

Documented learning1/1

EU Interoperable Europe/OSOR published a sustainability case study; open-source code is freely replicable by any municipality globally.

Cite this

Evidoria. Integreat – Digital Integration Platform for Newcomers. Persistent ID: facc3276-9794-4ee0-bd58-5cfefe09eeef.

Export as decision brief (PDF)

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