Good practice

Integreat – Digital Integration Platform for Newcomers

Germany · Augsburg · See the Germany profile

Open-source platform giving refugees and migrants in Germany multilingual local information. Active in 100+ municipalities with 4.5 million page views in 2024 (62% in non-German languages), enabling newcomers' independent access to essential local services.

100+

Municípios ativos

4.5 million

Visualizações de página (2024)

62%

Visualizações em línguas não alemãs (2024)

Integreat – Digital Integration Platform for Newcomers

Details

Maturity: Scaling
Promoter: Tür an Tür – Digitalfabrik gGmbH
Period: 2015–present
Keywords: migrants, refugees, digital integration, multilingual services, newcomers, open source

Context

O Integreat é uma plataforma de código aberto que disponibiliza a refugiados e migrantes na Alemanha informação local multilingue, permitindo aos recém-chegados aceder de forma autónoma aos serviços locais essenciais.

Results

Em 2024, a plataforma estava ativa em mais de 100 municípios e registou 4,5 milhões de visualizações de página, 62% das quais em línguas que não o alemão.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Data sources

Where this practice's information was retrieved from, and when.

C-NAPSE web research — accessed 2026-06-20
Tür an Tür – Digitalfabrik gGmbH — accessed 2026-06-20
EU Home Affairs DG – Integreat project page — accessed 2026-06-20
UNHCR Global Compact on Refugees – Integreat — accessed 2026-06-20
EU Interoperable Europe (OSOR) – Integreat sustainability case study — accessed 2026-06-20

Attachments

Source image

Quality score: 96/100

How is this calculated?

Evidence: Descriptive / self-reported

Top 1% in this catalogue (573 scored practices)

Scores cluster high, so position within the catalogue is often more telling than the number alone.

Evaluation

Evaluated by C-NAPSE

Score profile — the dimensions behind the score — how it's computed

Innovation level4/5

Pioneering open-source, municipally-managed multilingual platform (30+ languages) combining hyperlocal content with a distributed public-sector maintenance model—independently recognised as novel by the EU Home Affairs DG, UNHCR, and MIS Quarterly (2024).

Sustainability (ongoing)1/1

Continuously operating since 2015, used in 100+ German municipalities as of 2024, with no time-limited pilot structure.

Evaluation evidence1/1

4.5 million page views in 2024 (EU Home Affairs DG) and a 2024 MIS Quarterly peer-reviewed study confirm social-inclusion impact on refugees and migrants.

Demonstrated reach1/1

Several hundred thousand annual users; 62% of 2024 page views in non-German languages directly evidences reach to the refugee and migrant target group across 100+ municipalities.

Documented learning1/1

EU Interoperable Europe/OSOR published a sustainability case study; open-source code is freely replicable by any municipality globally.

Cite this

Evidoria. Integreat – Digital Integration Platform for Newcomers. Persistent ID: facc3276-9794-4ee0-bd58-5cfefe09eeef.

Export as decision brief (PDF)

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