eGovPH Juan — Philippines' AI-powered government super-app and multilingual citizen assistant
Philippines
DICT's eGovPH (launched January 2024) integrates 1,300+ government systems. By June 2026 the platform reached 800 million transactions and 56 …
Canada · Ottawa · See the Canada profile
Canada's IRCC uses an AI eligibility model to triage and auto-approve routine IEC work permits. Launched Nov 2023 with a published Algorithmic Impact Assessment (Level 2), the tool cut processing time ≈3× while leaving all refusals to human officers.
In November 2023 Canada's Immigration, Refugees and Citizenship Canada (IRCC) deployed an AI Work Permit Eligibility Model for the International Experience Canada (IEC) programme, which lets young people from more than 30 partner countries gain work experience in Canada.
To triage routine IEC applications and automatically grant positive eligibility decisions for straightforward cases, while all non-approved applications are still sent to human officers; the model cannot refuse applications.
An Algorithmic Impact Assessment (Level 2, moderate impact) under Canada's Treasury Board Directive on Automated Decision-Making was published on the Open Government Portal together with a peer review and a Gender-Based Analysis Plus (GBA+) assessment.
By 2024 IRCC was processing roughly 90,000 IEC applicants per year (up from 67,727 permits issued in 2023), and 2026 reporting indicated processing times had fallen to roughly one-third of pre-automation levels.
Immigration lawyers and advocates have raised concerns that automated eligibility processing could create systemic bias if underlying criteria disproportionately affect certain nationalities or demographics; IRCC's published safeguards (human final authority, GBA+, annual AIA review) aim to mitigate this, but independent external evaluation of outcomes has not yet been published.
Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.
Where this practice's information was retrieved from, and when.
Philippines
DICT's eGovPH (launched January 2024) integrates 1,300+ government systems. By June 2026 the platform reached 800 million transactions and 56 …
Papua New Guinea
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Uzbekistan
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Jordan
Jordan's National Aid Fund uses a 57-factor algorithm to target 250,000+ households under Takaful, World Bank co-designed. HRW (2023) and …
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