Good practice Imported

It-guide

Sweden · Orebro · Regional · See the Sweden profile

Evidence: Descriptive / self-reported Top 54% 72/100 · Ask Evidence Copilot about this practice

It-guide® is a project that has been in progress for three years in the city of Orebro, Sweden. Young immigrants, who have been in their new country for 1-3 years, help senior citizens with the Internet and everything there is to know about computers and mobile telephones. This s

Active IT-guides

Locations served in Örebro

100 %

Participants reporting increased social inclusion

100 %

Participants reporting positive immediate effects

Details

Maturity: Scaling
Promoter: Transfer Mälardalen — website
Type: Service
Status: Ongoing
Target groups: Elderly people, Migrants, Unemployed and those facing social problems
People reached: 1240
People targeted: 7000
Period: 2010-01-01
Region (NUTS): SE12
Keywords: - It-guide - Integration - Young migrants - Senior citizens - Digital inclusion

Context

It-guide is a programme in Örebro, Sweden (running three years at the time of writing) in which young immigrants who have lived in Sweden 1-3 years are paid to help senior citizens learn to use the internet, computers and mobile phones; it has expanded to the nearby cities of Hallsberg and Eskilstuna, with stakeholders including Örebro University, Örebro municipality and county council.

Results

At the time of reporting, 15 IT-guides worked across 7 locations in Örebro where older people live or meet; the programme reports that 100% of participants feel more included in society and 100% report positive, immediate effects in their lives.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Commonly funded by

ESF+ — European Social Fund Plus

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

Do you run this practice? Claim it — verified implementers get a public contact pathway and can propose corrections.

Data sources

Where this practice's information was retrieved from, and when.

MEDICI / Digital Inclusion Atlas — accessed 2026-06-14
Practice website — accessed 2026-06-14

Quality score: 72/100

How is this calculated?

Evidence: Descriptive / self-reported

Top 54% in this catalogue (795 scored practices)

Scores cluster high, so position within the catalogue is often more telling than the number alone.

Evaluation

Evaluated by MEDICI consortium

Score profile — the dimensions behind the score — how it's computed

Innovation level3/5

How novel the approach is, from the source innovation rating (graded 0–5).

Sustainability (ongoing)1/1

Whether the initiative is still ongoing rather than ended.

Evaluation evidence0/1

Whether a substantive evaluation of the initiative exists.

Demonstrated reach1/1

Whether the initiative reached a measurable number of people.

Documented learning1/1

Whether transferable lessons learned are documented.

Cite this

Evidoria. It-guide. Persistent ID: b3797fbf-bc05-499a-be4a-4caf125153ae.

Export as decision brief (PDF)

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