Click & Connect
United Kingdom
The Click and Connect centres aim to increase digital access throughout Scottish communities and open up a range of opportunities …
Good practice
Imported
★ 52
★ 52
★ 32
★ 76
London Irish Centre Digital Inclusion Project
United Kingdom · London · National · See the United Kingdom profile · See the London profile
Evidence: Descriptive / self-reported Top 97% 32/100 · Ask Evidence Copilot about this practice
The London Irish Centres Digital Inclusion project aims to keeping people safe and connected through the Covid-19 pandemic. Digital exclusion affects millions of people, many of whom are already amongst the most disadvantaged in our society. The project has been funded to make ta
3 months
Free internet provided (per household)
Details
- Maturity
- Established
- Promoter
- The London Irish Centre — website
- Type
- Service
- Status
- Ongoing
- Target groups
- Elderly people, Marginalised young people and children, Unemployed and those facing social problems, People with disabilities
- Period
- 2020-03-01
- Keywords
- devices, digital world, access, disadvantaged people, older people
Context
The Covid-19 pandemic accelerated reliance on digital services for work, communication and access to essential services, deepening the disadvantage faced by people who lack devices, connectivity or digital skills.
Objectives
To keep people safe and connected during the Covid-19 pandemic by providing devices, training and connectivity, prioritising older and disadvantaged people.
Activities
The project combines volunteer-run 1-to-1 IT support and education, provision of tablets and KOMP one-touch devices (designed for older people with no tech experience) to individuals and families, training on CV building, Microsoft Office, online security/safety and mobile banking delivered via a partner organisation, and up to 3 months of free internet.
Results
No quantitative reach or outcome figures are reported in the source material ('Evaluation: No').
Conclusions
By pairing appropriate hardware, including simplified KOMP devices, with training and connectivity support, the project aims to address digital exclusion among the most disadvantaged, though its impact has not been formally evaluated.
Implementation
- Indicative cost
- Medium (€50k–€500k) — Funded by the Irish Government and the London Community Response Fund; no specific budget figure is given in the source material.
- Time to results
- Long (> 3 years) — Launched March 2020 in response to Covid-19; ongoing, with no end date specified in the source material.
- Staffing & skills
- Volunteers providing 1-to-1 IT support and education, Partner organisation delivering CV, Microsoft Office, online security and mobile banking training
Conditions for success
- Devices matched to user needs (e.g. KOMP one-touch devices for older people with no tech experience)
- Bundling device provision with training and up to 3 months of free internet
- Prioritising older and disadvantaged people already facing digital exclusion
Common failure modes
- No formal evaluation conducted; reach and outcome figures are not reported in the source material
Where it fits
- Governance type
- charity / community centre delivery
- Scale
- national
- Income level
- high-income (UK)
Commonly funded by
National / regional programmes Philanthropic / foundation funding
Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.
Do you run this practice? Claim it — verified implementers get a public contact pathway and can propose corrections.
Data sources
Where this practice's information was retrieved from, and when.
- MEDICI / Digital Inclusion Atlas — accessed 2026-06-14
- Practice website — accessed 2026-06-14
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