Migam — Warsaw's Browser-Based Polish Sign Language Video Interpreting for Banks, Offices and Universities

Migam is a Warsaw-based social impact company offering video interpreting in Polish Sign Language (PJM). The service runs in a browser on desktop, tablet or smartphone with no installation, and connects a Deaf person, an employee and an interpreter in one call; it can be embedded as a website widget or used on a tablet at a counter.
A 2014 trade-fair article describes an early version as a cloud service on a partner's contact-centre system, staffed by certified interpreters, with ING as first bank pilot and use envisaged at town-hall offices. Gdańsk University of Technology offers the service to Deaf and hard-of-hearing people for university formalities, seven days a week 8:00–20:00, as an outcome of its 'Politechnika dostępna' accessibility project.
The company reports 200,000+ interpreted conversations, 2,000+ organisations served and a 4.9/5 average call rating. These figures are self-reported: no independent evaluation, user survey or outcome study was found, and the widely repeated claim that about 70% of Deaf people struggle with written Polish has no primary study behind it in the sources reviewed. Treat the case as a well-adopted but unevaluated service model.

Read the full analysis: https://migam.org/en/