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Good practice Imported

One Stop Service Centres — Mongolia's Government-Led Network for Domestic Violence Survivors

Mongolia · Ulaanbaatar · See the Mongolia profile · See the Ulaanbaatar profile

Evidence: Descriptive / self-reported Top 26% 85/100 · Ask Evidence Copilot about this practice

Mongolia runs 17 government-led One Stop Service Centres offering shelter, health, legal and psychosocial support to domestic-violence survivors in one place, formalised by a 2017 law and backed by UNFPA and Switzerland's SDC.

17
One Stop Service Centres nationwide (early 2020s)
2,077
Survivors served (2017)
+90%
Caseload rise, Q1 2020 vs Q1 2019
One Stop Service Centres — Mongolia's Government-Led Network for Domestic Violence Survivors

Details

Maturity
Scaling
Promoter
Ministry of Justice and Home Affairs of Mongolia / UNFPA Mongolia
Period
2017–present
Keywords
gender-based violence, social services, public health, justice, government

Context

Mongolia's One Stop Service Centres (OSSCs) integrate legal, health, psychosocial and shelter services for domestic-violence survivors in a single location, coordinated by the Ministry of Justice and Home Affairs and the Ministry of Labour and Social Protection with UNFPA and Swiss SDC support.

Results

By the early 2020s, 17 OSSCs operated nationwide (two more added in Ulaanbaatar during COVID-19). Centres served 2,077 survivors in 2017; caseloads rose almost 90% in Q1 2020 versus Q1 2019.

Conclusions

A 2017 national survey found nearly 60% of Mongolian women report lifetime intimate-partner violence, so service reach — while expanding — covers only a fraction of need; outcome-level evaluation remains limited to project reviews.

Implementation
Indicative cost
Medium (€50k–€500k)
Time to results
Long (> 3 years)
Staffing & skills
multidisciplinary teams (legal, health, psychosocial, shelter)

Conditions for success

  • co-location of legal, health, psychosocial and shelter services
  • sustained donor support (UNFPA, Swiss SDC) alongside government coordination

Commonly funded by

National / regional programmes

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Data sources

Where this practice's information was retrieved from, and when.

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