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Good practice Imported

Portugal Pilots AI-Assisted Urban Licensing in Coimbra Ahead of a Nationwide Electronic-Licensing Law

Portugal · Coimbra · See the Portugal profile · See the Coimbra profile

Evidence: Descriptive / self-reported Top 89% 33/100 · Ask Evidence Copilot about this practice

Portugal's Ministry for State Reform is piloting AI tools to speed construction-licensing reviews in municipalities led by Coimbra, timed to an October 2026 law requiring electronic licensing, with a 2027 nationwide target and final decisions kept with elected officials.

50 days
Target factory-licensing time
2027
Nationwide rollout target
Portugal Pilots AI-Assisted Urban Licensing in Coimbra Ahead of a Nationwide Electronic-Licensing Law

Details

Maturity
Pilot
Promoter
Ministerio-Adjunto e da Reforma do Estado / Municipio de Coimbra
Period
2026 pilot; nationwide target 2027
Region (NUTS)
PT16
Keywords
urban planning, construction licensing, digital government

Context

Portugal's new Legal Regime for Urbanisation and Building (RJUE), in force from 1 October 2026, requires electronic construction-licensing and opens the door to AI support. Coimbra is a confirmed pilot municipality.

Objectives

A single-entry-point AI tool is designed to help caseworkers assess construction-licensing applications faster, with a stated target of licensing a factory within 50 days, and a 2027 target to extend to all Portuguese municipalities.

Conclusions

Officials were explicit that AI 'will only help accelerate the process, but without replacing the human'; the municipal president or delegated councillor retains final licensing authority.

Implementation

Indicative cost
Medium (€50k–€500k)
Time to results
Short (< 1 year)
Staffing & skills
Ministry for State Reform, Municipio de Coimbra caseworkers

Conditions for success

  • retaining final licensing authority with elected officials
  • extending the tool without 'dehumanising' the licensing service

Commonly funded by

National / regional programmes

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Data sources

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