South Africa's SARS uses ML models across 1.2 billion annual records to select audits and detect refund fraud. In FY2024/25 AI-driven compliance yielded R304 billion (+16.7% YoY); AI models cumulatively prevented R444 billion in fraudulent outflows (parliamentary submission).
304 R billion
Compliance revenue collected (FY2024/25)
16.7 %
Year-on-year increase in compliance revenue (FY2024/25)
444 R billion
Cumulative fraudulent outflows prevented
60+ %
Share of audits AI-selected (FY2023)
1.2+ billion
Annual data records processed
Details
Maturity
Established
Promoter
South African Revenue Service (SARS)
Period
2019-present
Keywords
tax compliance, machine learning, risk profiling, refund fraud detection, big data analytics, audit selection
Context
Since 2019 South Africa's Revenue Service (SARS) has used gradient-boosting and neural-network models across more than 1.2 billion annual records — from banks, retirement funds, medical insurers, the deeds registry, the Companies and Intellectual Property Commission, the vehicle register and international partners — to generate risk scores for every taxpayer and customs entry.
Activities
Risk scores flag cases for review by human revenue officers rather than triggering automatic action; by FY2023 more than 60% of audits were AI-selected. The system operates under the SARS Act with quarterly parliamentary reporting to the Standing Committee on Finance and annual reports under the Public Finance Management Act.
Results
In FY2024/25 SARS collected R304 billion through identifiable compliance activities, a 16.7% year-on-year increase attributed largely to AI-driven risk profiling and fraud detection. A parliamentary submission by the SARS Commissioner reported that AI detection models had cumulatively prevented more than R444 billion in fraudulent outflows, roughly 32% of compliance revenue protected.
Conclusions
SARS has presented the model at the G20 and to the African Tax Administration Forum as a transferable approach for other African revenue authorities; an independent 2024 academic study documented the system's architecture and legal framework.
Implementation
Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.
Commonly funded by
National / regional programmes
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Data sources
Where this practice's information was retrieved from, and when.
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