SMEs Go Digital — Productivity Solutions Grant for Small Business Digitalisation

SMEs Go Digital, run by Singapore's Infocomm Media Development Authority (IMDA) with Enterprise Singapore since 2017, helps small and medium enterprises adopt digital tools through the Productivity Solutions Grant (PSG): up to 50% of eligible costs, capped at S$30,000 per company per financial year, for a curated catalogue of pre-approved sector-specific and generic digital solutions covering accounting, e-commerce, cybersecurity and other functions.

A joint IMDA–Ministry of Trade and Industry impact assessment, reported to Parliament by the Ministry of Digital Development and Information in 2023, found that digital-solution adoption among participating SMEs rose from 78% in 2018 to 93% in 2022, and that PSG recipients saw measurable increases in value-added per worker and revenue, with 85% of participants reporting time savings and 75% saying digitalisation helped address manpower shortages.

Over 88,000 SMEs have participated since the programme's 2017 launch. The evaluation also found that smaller (micro) firms benefited disproportionately and that sector-specific solution bundles were markedly more effective at lifting productivity and revenue than generic, one-size-fits-all tools — a finding the programme has used to refine its solution catalogue over time.

The grant mechanism itself (administered jointly with Enterprise Singapore) requires SMEs to deploy the solution for at least 30 days and pay the vendor in full before claiming reimbursement, which limits access for the very smallest or most cash-constrained firms even as it protects against fraudulent claims.

Read the full analysis: https://www.enterprisesg.gov.sg/financial-support/productivity-solutions-grant