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Good practice Imported

St Mungo's Recovery College

United Kingdom · London · National · See the United Kingdom profile · See the London profile

Evidence: Descriptive / self-reported Top 97% 32/100 · Ask Evidence Copilot about this practice

The ultimate aim for St Mungo’s Recovery College is to get their clients back into employment and help them build confidence and independence. There is an urgent need for clients to have internet accessibility, access to computers and skills to use modern technology in our accomm

St Mungo's Recovery College

Details

Maturity
Established
Promoter
St Mungo's Recovery College — website
Type
Service
Status
Ongoing
Target groups
Marginalised young people and children, Unemployed and those facing social problems
Period
2018-01-01
Keywords
digital inclusion, homelessness, employment

Context

London-based homelessness charity programme addressing the lack of basic technology access and digital skills as a barrier to employment and social reintegration for people experiencing homelessness. The source cites the Lloyds Bank UK Consumer Digital Index 2018: 4.3 million people (8%) in the UK have zero Basic Digital Skills, 8.6 million (16%) cannot fill out an online application form, and 1.2 million (18%) of UK adults claiming benefits have low or no digital capability.

Objectives

Help clients build digital confidence and independence, and open digital pathways into employment.

Activities

Delivery of five IT/digital programmes (Active Citizenship, Foundations of Digital Confidence, Be More Digitally Confident, Wonderful World of Apps, Digi-Wellbeing) led by a full-time Digital Inclusion Coordinator with support from staff, volunteers, corporate partners, community groups and experts; all learning moved online during Covid-19 with an aim to reopen in-person college locations.

Results

No formal evaluation is reported ('Evaluation: No'); outcomes are described qualitatively as building client confidence and independence and creating digital pathways into employment, funded through donations and other sources.

Conclusions

Presented as a case study ('Game Changers') to highlight the programme's work and the ongoing need for more funding, materials and volunteers to sustain and grow it.

Implementation

Indicative cost
Low (< €50k) — Primarily staff/volunteer time (one full-time Digital Inclusion Coordinator) plus donated devices/support from corporate partners; funded by donations and other sources, no budget figure given.
Time to results
Long (> 3 years) — Ongoing since at least 2018, including a shift to fully online delivery during Covid-19, with a stated intent to reopen in-person locations.
Staffing & skills
Full-time Digital Inclusion Coordinator, St Mungo's staff, Volunteers, Corporate partners, community groups and experts contributing time

Conditions for success

  • Dedicated coordinator role driving the digital-inclusion offer
  • Mix of volunteer, corporate and community support to widen capacity
  • Ability to pivot fully online (demonstrated during Covid-19)

Common failure modes

  • No formal evaluation conducted, limiting evidence of actual impact
  • Funded by donations and other unspecified sources; source itself flags need for 'more awareness, more materials, more funding and more volunteers' to sustain the programme

Where it fits

Governance type
charity/NGO-led
Scale
city (London), national target-group relevance
Income level
high-income

Commonly funded by

Philanthropic / foundation funding

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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