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Good practice Imported

Terry — the Philippines' Bureau of Internal Revenue Builds an AI Tax-Research Assistant With Ayala

Philippines · Quezon City · See the Philippines profile · See the Quezon City profile

Top 94% 27/100 · Ask Evidence Copilot about this practice

On 25 August 2026 the Philippines' BIR signed a six-month, no-cost agreement with Ayala Corp to build 'Terry', an AI assistant that helps revenue staff search and cite tax rulings and regulations; final enforcement and investigative decisions remain with human officers.

Details

Promoter
Bureau of Internal Revenue (BIR)
Period
2026
Keywords
tax administration, public finance, generative AI

Description

On 25 August 2026, BIR Commissioner Charlito Martin R. Mendoza and Ayala Corporation's Data Science and Artificial Intelligence Group Head Karl Kendrick Chua signed a Memorandum of Agreement to jointly build 'Terry', an AI assistant intended to help BIR personnel search, cross-reference and analyse tax laws, rulings and official issuances. Under the six-month, no-cost collaboration, Ayala builds and helps set up the tool while BIR staff take part in its testing, validation and refinement, with a knowledge-transfer plan meant to let BIR institutionalise and run Terry itself afterwards.
The design goal is a structured, searchable internal knowledge base that gives citation-based, source-grounded answers drawn from official BIR references, rather than open-ended generation. Philippine commentary on the initiative has noted that the agency has stressed final investigative judgments and enforcement decisions will remain with human revenue officers, with AI limited to research support.
As of this review, Terry is still in its build-and-pilot phase rather than a completed, evaluated deployment: there are no published results yet on how much staff time it saves, how accurate its outputs are, or how it performs once rolled out beyond the initial testing group.

Read the full analysis: https://newsinfo.inquirer.net/2294362/bir-ayala-corp-to-develop-ai-powered-tax-ai-assistant

Implementation

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