AI at Work 2.0 — Malaysia's government-wide generative-AI productivity rollout for civil servants
Malaysia's Ministry of Digital and Google Cloud are rolling out Gemini-powered Workspace tools to up to 445,000 public officers; a World Bank/GovTech …
Topic: Governance & Public Services clear · back to the knowledge map
Malaysia's Ministry of Digital and Google Cloud are rolling out Gemini-powered Workspace tools to up to 445,000 public officers; a World Bank/GovTech …
GovTech's Open Government Products team built Pair Search, a hybrid keyword-and-semantic AI engine over 30,000+ Hansard records since 1955, letting policy officers …
New Zealand's Parliamentary Counsel Office ran a six-month, five-partner R&D programme fine-tuning an 8-billion-parameter model on 200 examples of NZ legislation to …
Paraguay's DNA deployed ML-based customs risk-scoring, raising fraud-detection from 18% to 73% while cutting inspections by 70%. A UC Berkeley/IGC RCT verified …
The Zambia Revenue Authority's dedicated AI Unit uses machine learning to detect tax fraud, analyse importer/exporter data, and identify revenue leakages. By …
Singapore's whole-of-government NLP platform: topic modelling, text summarisation, Hansard Analysis and IM8 policy Q&A. Logged 1,680 users in six months (satisfaction 4.85/5); …
BAMF’s DIAS analyses phonetic patterns in asylum applicants’ speech to verify claimed nationality. Deployed since 2017 with 15,052 analyses in 2021 and …
Dominican Republic's InvestmentMap 2.0 (December 2025) adds an AI chatbot to the national public investment system (SNIP), letting citizens query project data, …
Armenia's State Revenue Committee, with World Bank and AUA support, deployed ML to estimate the CIT gap (26–35%) and target high-risk audits. …
Ethiopia's NIDP issues biometrically verified digital IDs (Fayda) using AI-powered multi-biometric matching. By Oct 2024: 8.8 million IDs issued, 3.2 million authentications, …
DINUM's Albert API (open-source Llama/Mistral, SecNumCloud) provides sovereign generative AI to French civil servants. A France Services pilot found 71% ease-of-use; 10,000 …
Developed by Makerere University and Johns Hopkins with Uganda's Ministry of Health, VectorCam uses AI computer vision to identify mosquito species at …
Open full copilot Grounded in cited practices — always check the sources.