What works in Bosnia and Herzegovina

Bosnia and Herzegovina has implemented several initiatives to address gender gaps and modernise public services. IT Girls has reached 500+ students and trained 70 teachers across 29 schools in coding, robotics and 3D design since 2016, with trainers reporting early exposure shifted participants' interest toward IT careers. The High Judicial and Prosecutorial Council became Europe's first public institution to earn UNDP's Gender Equality Seal, meeting 30 of 40 externally audited indicators and achieving gender parity across organisational levels. AI municipal assistants deployed in Bijeljina and Laktaši have served approximately 80,000 registered users across a four-municipality regional programme, filing nearly 300 utility reports and 181 vital-records requests within a three-month window. The evidence demonstrates focus on digital skills, institutional gender equality reform, and e-government innovation, though quantified outcomes are strongest for the AI assistant programme and school reach rather than employment or service-efficiency gains.