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Good practice Imported

AI-Equipped Emergency Operation Rooms — Tunisia's AFD-Financed Modernization of Civil Protection's Number 198

Tunisia · Tunis · See the Tunisia profile · See the Tunis profile

Evidence: Descriptive / self-reported Top 83% 40/100 · Ask Evidence Copilot about this practice

Tunisia secured a $51m (150m-dinar) AFD loan to digitize its 198 emergency line with 24 AI-equipped operation rooms that locate incidents and optimize response routes, plus drones, robots and a new southern rescue unit — an early-stage program with no results measured yet.

AI-Equipped Emergency Operation Rooms — Tunisia's AFD-Financed Modernization of Civil Protection's Number 198

Details

Promoter
Office National de la Protection Civile (National Civil Protection Office), Tunisia, with Agence Française de Développement (AFD)
Period
Loan approved 2025; multi-year implementation from 2026
Keywords
emergency response, AI dispatch, civil protection, disaster resilience, public safety

Context

Tunisia's national Civil Protection service is modernising its 198 emergency number with a 150-million-dinar (about US$51 million) loan from the French Development Agency (AFD). The core of the project is the creation of 24 operation rooms equipped with artificial-intelligence tools intended to locate incidents quickly and optimise response routes for emergency crews, alongside new equipment such as robots for handling toxic or radioactive substances and drones for field operations. A second specialised rescue unit is planned for El Jem in Mahdia governorate to extend coverage to southern Tunisia, backed by light search-and-rescue teams of about 20 experts each, distributed across the territory.

Results

Implementation is expected to span several years from loan approval. As of the most recent reporting, no operation rooms had yet gone live and no incident-response or accuracy data had been published — this is a financed, planned modernisation rather than a proven, evaluated deployment.

Implementation
Indicative cost
High (€500k–€5M) — 150 million Tunisian dinars (approximately US$51 million), financed via an AFD loan.
Time to results
Long (> 3 years) — Loan reported in 2025; implementation expected to span several years from loan approval; no operation rooms live as of the most recent reporting.
Staffing & skills
Light search-and-rescue teams of about 20 experts each, distributed across the territory, New specialised rescue unit planned for El Jem (Mahdia governorate) to extend coverage to southern Tunisia

Conditions for success

  • 150-million-dinar (~US$51 million) loan financing secured from the French Development Agency (AFD)
  • Deployment of 24 AI-equipped operation rooms to locate incidents and optimise emergency response routing
  • Complementary equipment (robots for toxic/radioactive substances, drones for field operations)

Where it fits

Governance type
national civil protection / emergency services agency
Scale
national
Income level
lower-middle-income

Commonly funded by

National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

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