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Good practice Imported

Conectadas: Tigo's Mobile Digital-Skills Platform for Women Across Central America

El Salvador · San Salvador · See the El Salvador profile · See the San Salvador profile

Evidence: Descriptive / self-reported Top 61% 68/100 · Ask Evidence Copilot about this practice

Since 2017, telecom operator Tigo's free Conectadas platform has taught digital and financial-literacy skills to women unable to attend in-person classes; it reports over 100,000 women trained in El Salvador, 50,000+ in Guatemala and 10,000+ in Honduras.

100,000+
Women trained, El Salvador
50,000+
Women trained, Guatemala
10,000+
Women trained, Honduras
560,000+
Women trained across all 9 countries
Conectadas: Tigo's Mobile Digital-Skills Platform for Women Across Central America

Details

Maturity
Scaling
Promoter
Millicom International Cellular (Tigo), with USAID, UN Women, FUNDEMAS and Grameen Foundation
Period
2017-ongoing
Keywords
telecom, digital literacy, women's economic inclusion, mobile connectivity

Context

Conectadas is a free, self-paced digital-skilling platform launched by Millicom (Tigo) in Guatemala in 2017, targeting women who cannot attend in-person training because of work, childcare or remote/rural location.

Activities

The curriculum covers basic internet use, personal-finance management, digital tools for small business and, in later versions, social-media skills for entrepreneurship, built with USAID's Economic Competitiveness Project, FUNDEMAS, Banco Agricola, Fedecredito, UN Women and the Grameen Foundation.

Results

By the time of Tigo's regional relaunch announcement, the company reported more than 100,000 women trained in El Salvador, over 50,000 in Guatemala and over 10,000 in Honduras, with more than 560,000 women trained across all nine countries and an average of over 150,000 women trained per year region-wide.

Implementation
Indicative cost
Medium (€50k–€500k)
Time to results
Long (> 3 years)
Staffing & skills
Tigo/Millicom digital-inclusion team, partner organisations (USAID, FUNDEMAS, UN Women, Grameen Foundation) contributing financial-inclusion and gender-programme design expertise

Conditions for success

  • mobile-first delivery reaching women who cannot attend in-person classes
  • local partner network for curriculum design and outreach

Common failure modes

  • no public data on completion rates versus registration
  • no independent verification of post-training outcomes such as employment or income change

Commonly funded by

Own resources / municipal budget Philanthropic / foundation funding

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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