Conectadas: Tigo's Mobile Digital-Skills Platform for Women Across Central America

Conectadas is a free, self-paced digital-skilling platform launched by Millicom (which operates as Tigo across Latin America) in Guatemala in 2017 and extended the same year to El Salvador and Colombia, then to Bolivia (2018), Panama, Paraguay, Honduras and Costa Rica (2019), and Nicaragua (2020). It targets women who cannot attend in-person training because of work, childcare or living in remote and rural areas, delivering modules through a mobile-first web app rather than a physical classroom.
The curriculum covers basic internet use, personal-finance management, digital tools for small business and, in later versions, mobile digital tools and social-media skills for entrepreneurship. Tigo built the programme with partners including USAID's Economic Competitiveness Project, the Salvadoran business foundation FUNDEMAS, Banco Agricola, Fedecredito, UN Women and the Grameen Foundation, which brought financial-inclusion and gender-programme expertise to the design.
By the time of Tigo's regional relaunch announcement, the company reported more than 100,000 women trained in El Salvador, over 50,000 in Guatemala and over 10,000 in Honduras, with more than 560,000 women trained across all nine countries where the platform runs and an average of over 150,000 women trained per year region-wide. These are the operator's own participation counts rather than an independent evaluation of skills gained or economic outcomes, and no third-party impact study could be verified against a primary source.
As a corporate digital-inclusion programme, Conectadas' reach figures are well documented across the company's own disclosures and independent tech-industry press coverage, but — as with most telecom-led digital-literacy programmes — there is no publicly available data on how many participants completed modules versus merely registered, or on post-training outcomes such as employment or income change.

Read the full analysis: https://grameenfoundation.org/stories/press-releases/millicom-tigo-to-launch-new-digital-conectadas-platform-for-the-digital-skilling-and-inclusion-of-women-and-girls-in-latin-america