eUprava's Disability-Led Accessibility Redesign — Slovenia's National Government Portal Rebuilt to WCAG 2.1

eUprava is Slovenia's national e-government portal, administered by the Ministry of Digital Transformation. The portal has been redesigned to conform to WCAG 2.1, aligning with Slovenia's Act on the Accessibility of Websites and Mobile Applications (ZDSMA), which transposes the EU Web Accessibility Directive.
Feedback from organisations representing persons with disabilities was incorporated into the redesign to address real user needs: screen-reader compatibility and keyboard navigation for blind and visually impaired users, support for deaf and hard-of-hearing users, and simplified forms and plain navigation for users with cognitive or reading difficulties. The Ministry also ran training sessions for public-sector employees on digital inclusion.
The Ministry's own accessibility statement and the European Commission's AccessibleEU centre both describe the features and the consultation process, but neither publishes independent audit scores, user-testing sample sizes, or before/after accessibility metrics, so the redesign's measurable impact cannot yet be independently verified.

Read the full analysis: https://e-uprava.gov.si/si/o-e-upravi/o-e-upravi/izjava-o-dostopnosti.html