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Good practice Imported

Czech Republic's DIA Accessibility-Statement Monitoring: 25.8% to 15.7% to 56.6%

Czechia · Prague · See the Czechia profile · See the Prague profile

Evidence: Observational / pre–post Top 30% 88/100 · Ask Evidence Copilot about this practice

Czech Republic's monitoring body checked accessibility statements on 360-487 public-sector sites a year (2022-2024), finding compliance swing from 25.8% down to 15.7% before recovering to 56.6% in 2024, with over 40% still falling short.

25.8%
Entities with fully compliant accessibility statement (2022)
15.7%
Entities with fully compliant accessibility statement (2023)
56.6%
Entities with fully compliant accessibility statement (2024)
460
Individual site inspections (2024)
360 (2022) / 470 (2023) / 487 (2024)
Entities monitored

Details

Maturity
Established
Promoter
Digital and Information Agency (DIA)
Period
2022-2024
Region (NUTS)
CZ
Keywords
public sector, e-government, digital accessibility, regulation, disability inclusion

Context

Under EU Directive 2016/2102, responsibility for monitoring Czech public-sector website/app accessibility passed from the Ministry of the Interior to the newly created Digital and Information Agency (DIA) on 1 April 2023, which tests sites against WCAG/EN 301 549 and checks accessibility-statement compliance.

Objectives

To ensure Czech public bodies publish legally required, fully compliant accessibility statements and to track compliance over time.

Activities

DIA runs annual inspections and separately checks whether each monitored entity publishes a compliant accessibility statement; its 2024 annual activity report cites 460 individual site inspections.

Results

In 2022, 25.8% of 360 monitored entities had a fully compliant accessibility statement; in 2023 compliance fell to 15.7% of 470 entities; in 2024 it rose sharply to 56.6% of 487 entities, though more than 40% still had deficiencies. The most common technical faults were poor information structure, unclear link text and insufficient colour contrast.

Conclusions

DIA's own report attributes the 2023 dip to slow rollout of new requirements and gaps in guidance, and credits the 2024 rebound to increased enforcement attention after the agency's creation; it explicitly flags that over 40% of entities remain non-compliant heading into 2025 and calls for more automation-assisted tools and training.

Implementation
Indicative cost
Low (< €50k) — A statutory annual inspection programme run by an existing government agency — low direct monitoring cost, though DIA calls for more automation-assisted tools and training investment.
Time to results
Medium (1–3 years) — DIA created April 2023; the cited figures cover the 2022-2024 reporting period, with EU-mandated monitoring continuing on a recurring basis.
Staffing & skills
Digital and Information Agency (DIA) — created 1 April 2023, took over from the Ministry of the Interior

Conditions for success

  • A dedicated agency (rather than a ministry side-function) taking over monitoring, associated with a compliance rebound in 2024
  • Recurring annual inspection cycle producing comparable year-over-year figures

Common failure modes

  • Compliance fell before it rose (25.8% to 15.7%) during the 2023 institutional transition, attributed to slow rollout of new requirements and guidance gaps
  • Over 40% of entities remained non-compliant heading into 2025

Commonly funded by

National / regional programmes CERV — Citizens, Equality, Rights and Values

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

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