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Good practice Imported

Fable — Accessibility Testing and Co-Design with People with Disabilities

Canada · Toronto · See the Canada profile · See the Toronto profile

Evidence: Descriptive / self-reported Top 9% 96/100 · Ask Evidence Copilot about this practice

Toronto startup Fable pays people with disabilities to test and co-design digital products, working with Microsoft, Meta and Walmart. It raised $2M CAD (2020) and a $13.4M CAD Series A (2022) to scale disability-led accessibility testing.

2 CAD million
Seed round (2020) (Jul 2020)
13.4 CAD million
Series A (2022) (2022)
10.5 USD million
Series A (2022, USD) (2022)
Fable — Accessibility Testing and Co-Design with People with Disabilities

Details

Maturity
Established
Promoter
Fable Tech Labs Inc.
Period
2018–present
Keywords
digital accessibility, UX research, disability inclusion, software testing

Context

Fable Tech Labs was founded in Toronto in 2018 by Alwar Pillai and Abid Virani as an online marketplace connecting researchers, designers and developers directly with people with disabilities who test digital products using their own assistive technology -- screen readers, magnification software and eye-tracking systems among them.

Objectives

Fable pairs disabled testers directly into enterprise product-development workflows for accessibility testing and, since 2022, trains product teams through 'Fable Upskill' to build more inclusive products from the start.

Activities

Clients pay for access to disabled testers who evaluate digital products using their own assistive technology, and can enrol product teams in the Fable Upskill video-based training course.

Results

The company raised a $2 million CAD seed round in July 2020 (led by Disruption Ventures) and a $13.4 million CAD ($10.5 million USD) Series A in 2022 (led by Five Elms Capital). Named enterprise clients include Microsoft, Meta, Walmart, Slack and the Canadian Broadcasting Corporation, with Microsoft an early adopter of Fable Upskill.

Conclusions

Fable is a paid commercial service, so its reach depends on customers' budgets rather than being a free public good, and the figures above come from funding-round reporting rather than an independent impact evaluation of accessibility outcomes achieved by client products.

Implementation

Indicative cost
Medium (€50k–€500k) — $2M CAD seed (2020) plus $13.4M CAD ($10.5M USD) Series A (2022) raised to fund growth; revenue comes from client subscriptions/service fees rather than public funding.
Time to results
Long (> 3 years) — Operating continuously since 2018 founding through the 2020 seed and 2022 Series A rounds; Fable Upskill training product added in 2022.
Staffing & skills
Founders Alwar Pillai and Abid Virani (product/business leadership), Marketplace of paid disabled testers using their own assistive technology (screen readers, magnification software, eye-tracking)

Conditions for success

  • Direct-pay marketplace model connecting client product teams straight to disabled testers
  • Enterprise anchor clients (Microsoft, Meta, Walmart) providing revenue and credibility
  • Named venture investors (Disruption Ventures seed, Five Elms Capital Series A) funding scale-up
  • Complementary training product (Fable Upskill) building inclusive-design capability inside client teams, not just outsourcing testing

Where it fits

Governance type
private for-profit company
Scale
enterprise B2B, multiple large corporate clients
Income level
high-income (Canada), serving large multinational clients

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