evidoria

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Good practice Imported

Go Digital in the Western Balkans — EBRD-EU SME Digitalisation Loan-and-Grant Programme

Bosnia and Herzegovina · Sarajevo · See the Bosnia and Herzegovina profile · See the Sarajevo profile

Evidence: Descriptive / self-reported Top 34% 76/100 · Ask Evidence Copilot about this practice

An €11.5m EBRD-EU pilot helped over 200 Bosnian firms digitalise; building on it, the EU and EBRD launched a €377m 'Go Digital' loan-and-grant programme across five Western Balkan economies in April 2025, targeting roughly 750 more SMEs.

11.5 € million
Bosnia pilot programme budget
200 companies
Companies helped by Bosnia pilot
377 € million
Regional programme budget (from April 2025)
750 businesses
Businesses targeted by regional rollout
Go Digital in the Western Balkans — EBRD-EU SME Digitalisation Loan-and-Grant Programme

Details

Maturity
Scaling
Promoter
European Bank for Reconstruction and Development (EBRD) with the European Union
Period
2023–2025 (pilot); regional rollout from April 2025
Keywords
SME finance, digitalisation, green investment, blended finance

Context

SMEs across Bosnia and Herzegovina and the wider Western Balkans have needed capital and support to invest in digitalisation, automation and green technology, prompting the EBRD and the EU to design a blended-finance mechanism combining commercial loans with grant incentives.

Objectives

The programme channels on-lending through local partner banks so SMEs can combine a commercial loan with an EU grant incentive worth 10% of the loan amount on successful completion of the investment, plus technical assistance to align with EU standards.

Activities

The 'Go Digital in Bosnia and Herzegovina' pilot, an €11.5 million programme, ran first; building on its reported results, the EBRD and EU launched a €377 million regional programme in April 2025 — up to €350 million in EBRD on-lending plus €27.6 million in EU grants and technical assistance — across five Western Balkan economies.

Results

The EU Delegation to Bosnia and Herzegovina reports the pilot has already helped more than 200 local companies invest in digitalisation and improve competitiveness, and the regional rollout targets roughly 750 further businesses across Albania, Bosnia and Herzegovina, Kosovo, North Macedonia and Serbia, with Montenegro set to join.

Conclusions

Reported figures for both the pilot and the regional rollout are largely programme-reported outputs — companies financed, capital committed — rather than independently verified productivity or competitiveness outcomes, and no third-party evaluation was located at the time of writing.

Implementation

Indicative cost
Very high (> €5M)
Time to results
Long (> 3 years)
Staffing & skills
European Bank for Reconstruction and Development (programme design, on-lending), European Union (grant incentives, technical assistance), Local partner banks including ProCredit Bank and NLB Bank Serbia (on-lending to SMEs)

Conditions for success

  • Blended finance combining a commercial loan with a grant incentive paid only on successful completion of the investment
  • Technical assistance to help SMEs align with EU standards
  • Piloting in one country (Bosnia and Herzegovina) before scaling regionally

Commonly funded by

Digital Europe Programme National / regional programmes

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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