my.gov.uz — Uzbekistan's Single Portal of Interactive Public Services

Uzbekistan's Public Services Agency, under the Ministry of Justice, operates my.gov.uz — the Single Portal of Interactive Public Services — letting citizens and businesses complete administrative procedures online instead of visiting government offices in person. The portal and its companion mobile app sit within the wider 'Digital Uzbekistan 2030' strategy.

To provide a single digital portal for interactive public services, reducing the need for in-person administrative visits.

The portal and mobile app deliver electronic services; a joint UNDP-EU project explicitly targeted 'enhanced governance in rural Uzbekistan' to address documented unevenness in digital access outside major cities.

By the mid-2020s the portal listed more than 700 electronic services (about 370 fully online, plus 165 via the mobile app), had over 4 million registered users, and had processed roughly 10.2 million service transactions, according to government figures reported by regional press. Independent evidence comes from the UN DESA E-Government Survey 2024, which ranked Uzbekistan 63rd of 193 countries with an EGDI of 0.7999 — up from 69th (0.7265) in 2022 — placing it, for the first time, in the survey's 'Very High EGDI' group.

A joint UNDP-EU project explicitly targeted rural governance gaps, reflecting documented unevenness in digital access outside major cities; researchers have separately noted that thinner connectivity and limited Uzbek-language content in rural areas can constrain who benefits from the portal, and elderly users often rely on younger relatives to complete transactions.