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Good practice Imported

work2future

United States of America · San José · See the United States of America profile · See the San José profile

Evidence: Descriptive / self-reported Top 1% 100/100 · Ask Evidence Copilot about this practice

work2future is Silicon Valley’s Workforce Investment Network. It is a part of the national workforce development system as authorized by the Workforce Innovation and Opportunity Act (WIOA) with the City of San José serving as the fiscal agent for the program.

4,158
Participants served (2022)
300
Employers assisted (2022)
758
Clients placed into employment (2022)
5,000+
Youth served by San José Works (since 2015)
77
Trades Orientation Program graduates (2023)
605+
Trades Orientation Program graduates (cumulative) (since 2015)
87%
TOP graduates securing placement within one year
~1,200
PG&E PowerPathway graduates (since 2008)
~84%
PowerPathway graduates hired by PG&E or the utility-construction industry
work2future work2future

Details

Maturity
Established
Promoter
San Jose City Council (Office of Economic Development [OED]), WIOA and America’s Job Centers of California (AJCCs)
Period
2000-present
Keywords
job support, recruitment, business development, economic development, mentoring, coaching, training programs in utility-construction and other trades

Context

work2future is Silicon Valley's Workforce Investment Network, part of the national workforce system authorised under the federal Workforce Innovation and Opportunity Act (WIOA), with the City of San José acting as fiscal agent. It runs three America's Job Center of California sites (two in San José, one in Gilroy) offering career coaching and around 150 professional certification programmes delivered through local eligible training providers, targeting youth aged 16-24, adult workers and small businesses.

Objectives

The programme aims to help businesses and individuals meet the workforce demands of a global economy, build a world-class local workforce through collaboration among businesses, residents, government, educational and community organisations, and strengthen the economic base of San José and Santa Clara County by increasing employment and job retention.

Activities

Core offerings include On-the-Job Training (OJT, 2-4 months) and Work Experience (WEX, up to 2.5 months) placements with wage support from work2future, plus Metrix online skill-building covering roughly 200 in-demand occupations. Youth-focused strands include San José Works (run with the Mayor's Gang Prevention Task Force), the Young Adult Program, the year-long Trades Orientation Program (TOP) for construction-trades careers, and the PG&E PowerPathway utility-construction training track.

Results

In 2022 the programme served 4,158 participants, assisted 300 employers and placed 758 clients into employment. San José Works has served over 5,000 youth since 2015; TOP graduated 77 students in 2023 (605+ cumulatively since 2015) with 87% securing placement within a year; and PG&E PowerPathway has produced roughly 1,200 graduates since 2008, about 84% of whom were hired by PG&E or the utility-construction industry. All figures are work2future's own reported counts.

Conclusions

work2future describes its own impact as reaching hundreds of students a year with free training that opens pathways into skilled trades and utility-construction careers. Because training and placements rely on local partnerships, the organisation considers replication to other cities and expansion into green-transition job training as plausible next steps, though no independent assessment of these claims is cited.

Implementation

Indicative cost
High (€500k–€5M) — Publicly funded via San José City Council and federal WIOA allocations; wage subsidies for OJT/WEX placements and stipends up to $25/hour for youth programmes.
Time to results
Long (> 3 years) — Operating continuously since 2000 as part of the national WIOA workforce system; standing up equivalent infrastructure (job centers, ETPL network, WIOA designation) typically takes years.
Staffing & skills
Career coaches, Program administrators/case managers, Workforce Development Board members (business community representatives appointed by the Mayor)

Conditions for success

  • Designation as fiscal agent under WIOA with access to federal workforce funding
  • Network of Eligible Training Providers (ETPL) offering accredited certification programmes
  • Employer partners willing to host On-the-Job Training/Work Experience placements
  • Wraparound support services (transportation, childcare, legal aid) to sustain participant engagement

Common failure modes

  • Low literacy/digital literacy among clients limits programme uptake
  • Difficulty sustaining participation after initial client contact

Where it fits

Governance type
municipal (city as WIOA fiscal agent)
Scale
city/metro (San José & Santa Clara County)
Income level
high-income

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Data sources

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