Catalogue: AI in the Public Sector clear
The Czech Ministry of Labour and Social Affairs built Eva, a generative-AI assistant for its benefits call centre, and added AI document-reading …
GovTech Singapore announced in June 2026 a registry tracking ownership and permitted actions of AI agents used by its 150,000 public officers, …
Caltrans adopted UC Berkeley's BRACE2 platform to stream real-time sensor data from 22 California bridges, letting engineers replace routine time-based inspections with …
South Korea's MFDS built SAFE-i24, an automated electronic document-screening system for imports of low-risk, repeat food shipments. Piloted in 2022–2023, a 2024 …
Launched in April 2022 by Vietnam's Supreme People's Court with Viettel Group, the judges' AI virtual assistant has fielded nearly 6 million …
Lạng Sơn launched Vietnam's first provincial AI virtual assistant in December 2021. By 2025 'iSee Lạng Sơn' had handled over 500,000 citizen …
Poland's tax authority runs ML risk-scoring on daily bank transaction data to flag VAT carousel fraud in near-real time and freeze suspect …
Since 2019 Slovakia has routed every cash-register receipt through eKasa's real-time AI risk-scoring for VAT fraud, part of a push that cut …
Sweden's data-protection authority ran a 2023 sandbox pilot with Stockholm's Traffic Office, testing whether LiDAR sensors counting women, men and children in …
The Bank of Namibia, NAMFISA and CRAN launched ConsumerConnect, a Gates Foundation-funded AI agent platform that lets citizens file banking, insurance and …
Established January 2022 under Sweden's Ministry of Defence, the Psychological Defence Agency (MPF) tracks foreign influence operations and builds citizen resilience — …
A study built with Rwanda Revenue Authority data used MiniLM, UMAP and HDBSCAN to harmonize 4.1 million multilingual product names from EBM …
GovTech Tokyo used AI 'Broad Listening' and the open-source Talk to the City tool to cluster ~27,000-30,000 public comments into the 2050 …
The RBA built an NLP tool mining 25 years of ~22,000 business liaison notes; added to wage-growth nowcasting models, it measurably cut …
Nine AI-equipped portable X-ray units let Kyrgyzstan's National TB Programme screen over 10,125 people in rural, hard-to-reach areas in under a year, …
Kyrgyzstan's Ministry of Emergency Situations runs a national AI module that analyses satellite imagery to track ice-cover and breach risk across 368 …
Rijkswaterstaat instrumented the Hollandse Brug motorway bridge with 146 strain, vibration and temperature sensors during its 2016 reinforcement, turning it into a …
Bowling Green, Kentucky used Google Jigsaw's Sensemaker AI to analyse input from ~8,000 residents (about 10% of the population) for its BG2050 …
The European Ombudsman is piloting the EU Commission's GPT@EC generative-AI tool for legal research and drafting support, explicitly barred from taking decisions …
Services Australia and Capgemini built an OCR/NLP engine that classifies more than 25,000 citizen-submitted documents a day with over 95% accuracy, cutting …
Before agencies publish a dataset on Korea's Open Data Portal, a diagnostic service scores it on five criteria — understandability, processing ease, …
Germany's BMDS and BMWE built an agentic AI that drafts hydrogen-pipeline permit decisions in hours instead of weeks or months, with humans …
The UAE's Ministry of Human Resources and Emiratisation deployed a self-learning AI system that scores work-permit and quota applications against live labour-market …
Mauritania's Houwiyeti app authenticates citizens to e-government services via AI facial recognition instead of passwords, with offline verification for rural areas. Piloted …
Open full copilot Grounded in cited practices — always check the sources.
