Catalogue: AI in the Public Sector clear
In May 2024, South Korea's National Tax Service became the first agency to run an AI voice consultant on its 126 tax …
Rwanda's state water utility WASAC piloted smart meters in Kigali and worked with researchers applying machine-learning predictive modelling to nearly a decade …
Piloted May-December 2024, the Home Office's ACS and APS tools cut asylum casework time by up to an hour per case, but …
Nepal's Ministry of Health and Population and UNFPA, with Google and the British Embassy, built SITA, an AI platform for querying national …
Mongolia's Customs General Administration deployed HYPERGLORY, an AI chatbot using retrieval-augmented generation to recommend correct HS commodity codes to importers and exporters, …
Digital Green's Farmer.Chat AI advisory tool, run with Ethiopia's Ministry of Agriculture, scaled from a 3-district pilot to a 15-district, 200,000-farmer evaluation …
The Philippines' DICT partnered with Google Cloud to give 50,000 civil servants Gemini Enterprise/Workspace access via a new eMarketplace platform, expanding to …
Trelleborg's automated caseworker 'Ernst' cut social-assistance decisions from days to under a minute; OECD found overall case time fell from 10 days …
Egypt's Ministry of Communications launched Karnak, a ~40-billion-parameter Arabic-English large language model built on Qwen3, as sovereign public infrastructure powering government tools …
India's Haryana 112 helpline handled 2.75 crore (27.5M) calls over four years with 92.6% caller satisfaction and response times cut to 9m33s, …
In June 2025 Maryland launched a bilingual Claude-powered chatbot for its $72.5M SUN Bucks food-benefit program, reaching 600,000+ residents and cutting call-center …
Copenhagen EMS deployed Corti, an AI speech-recognition assistant that flagged cardiac arrest from 161,650 calls with 95% accuracy vs. 73% for human …
Djibouti unveiled a biometric mobile ID on 9 February 2026, built with Visa and TECH5 under a 'Smart Wallet' programme letting citizens …
The Gambia launched NIMS on 30 June 2026: a biometric ID system built by Ghana's Margins ID Group under a five-year PPP, …
SEBI's AI tools SUDARSAN and R(AI)DAR scan social media and ads for financial fraud: Chairman Tuhin Kanta Pandey says SUDARSAN has identified …
Odisha's Forest Department has scaled the AI-powered TrailGuard camera network to 220+ units in Similipal Tiger Reserve, transmitting human/animal/vehicle classifications within 40 …
Banco Central de Chile tested near-zero-lag electronic card-payment data against its standard nowcasting methods for tracking household consumption through the COVID-19 shock, …
Reserve Bank of India economists built a hybrid ML and time-series model — adding financial-market data and an uncertainty index to the …
In January 2025 the Basque Government launched a public catalogue disclosing the purpose, data and human-oversight status of the AI systems used …
On President Jóhannesson's initiative, Iceland partnered with OpenAI so GPT-4 could learn proper Icelandic. Reykjavík firm Miðeind used 40 volunteers to fine-tune …
Papua New Guinea's Department of Personnel Management piloted an AI system that reads CVs, checks qualifications and drafts shortlists, cutting selection from …
After tightening its generative-AI rules in February 2025, Amsterdam piloted ChatAmsterdam with 800+ civil servants over six months (34,000+ prompts, 10,000+ chats), …
Launched November 2025 by the Treasury Board Secretariat, Canada's AI Register publicly lists AI systems across federal institutions — consolidating impact assessments …
Rwanda's Agriculture Board channels over 90% of the country's subsidized fertilizer through the Smart Nkunganire System, whose CGIAR-built machine-learning models reached 97% …
Open full copilot Grounded in cited practices — always check the sources.
