Topic: Civic tech clear · back to the knowledge map
Most practices in: Taiwan (2) · Australia (1) · Colombia (1)
Open-source platform giving refugees and migrants in Germany multilingual local information. Active in 100+ municipalities with 4.5 million page views in 2024 …
Ask Izzy is a free, anonymous mobile web app from Melbourne-based not-for-profit Infoxchange that helps people experiencing or at risk of homelessness …
Running since 2010, Reykjavík's participatory platform uses ML for idea classification, toxicity detection and translation. Over 70,000 residents—58%+ of the city—have participated; …
AI-assisted civic deliberation platform run by Taiwan's PDIS, using open-source Polis AI to map consensus on ~30 policy issues since 2014. Over …
City of Athens platform (since 2013) that maps and supports citizen-led initiatives, connecting community groups with city services, NGOs and businesses. Won …
Bogotá's WhatsApp-based AI assistant Chatico logged 3.6M+ conversations since 2023, handled 1.6M queries during a water-rationing crisis, and carried 147,000+ inputs to …
Taiwan's vTaiwan and Join platforms used AI-assisted opinion clustering to let citizens petition government (13,853 proposals by 2022, 10M+ visitors) — but …
NECTEC's AI chatbot (LINE) classifies and routes citizen complaints nationally. June 2022–July 2024: 947,769 complaints handled, 77% resolution rate, resolution time cut …
Singapore's OneService chatbot lets residents report municipal issues like potholes or broken streetlights via WhatsApp/Telegram in plain language. An NLP model auto-classifies …
PolicyEngine's open-source model simulates UK income tax, NI, Universal Credit and 50+ provisions. Since summer 2025 the No. 10 data team (10DS) …
Zimbabwe's Ministry of Local Government launched a WhatsApp platform where residents anonymously rate councils on 8 service areas; AI analyses responses in …
Officials in East Jakarta used an AI-generated 'after' photo to falsely claim a resident's illegal-parking complaint on the JAKI citizen-reporting app had …
Open full copilot Grounded in cited practices — always check the sources.
